• Quality Analyst, MFN RCX

    Amazon (Bellevue, WA)


    Description

    At Amazon Worldwide Returns & ReCommerce (WWRR), we aspire to zero: zero cost of returns, zero waste, and zero defects.

     

    We are an agile, innovative organization dedicated to ‘making zero happen’ to benefit our customers, company, and environment. We are constantly innovating to create long-term value at Amazon by investing in the future and focusing on the planet, not just on the bottom line. WWRR includes business, product, program, operational, data, and software engineering teams, who together manage the lifecycle of returned and damaged products.

     

    The Seller-Fulfilled Returns team is looking for a talented, detail oriented and enthusiastic Quality Analyst(QA) to join the team. In this role, you will own the product end to end testing process. In this role, you will be working with software developers, product managers, and operational partners across the company to improve the seller-fulfilled return experience.

    Basic Qualifications

    • 1+ year of experience working in an Operational or Quality Assurance (QA) role.

    • Excellent QA aptitude and ability to drive process improvements

    • Ability to write test plans

    • Good organizational and problem solving skills with great attention to detail, including the ability to track multiple test executions simultaneously and synthesize the results

    Preferred Qualifications

    • Ability to understand functional/technical specifications and analyze data

    • Experience writing SQL queries

    • Exposure of overall QA life cycle of the solution and had managed complex projects with significant bottom line impact

     

    Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

     

    Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

     

    Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $35,000/year in our lowest geographic market up to $71,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.