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Description

We are offering a long-term contract employment opportunity for a Financial Coordinator in Palo Alto, California. As a Financial Coordinator, your primary focus will be on managing insurance authorizations for genetic testing. You will be part of a small team, handling various tasks such as maintaining accurate records, processing applications, and providing top-notch customer service. while the Financial Coordinator role is remote, you must reside in California.

Responsibilities:

• Coordinate the payor referral and service authorization process for laboratory testing

• Secure authorizations for laboratory testing and verify patient benefits

• Maintain an Excel sheet to track insurance authorization submissions and their status

• Communicate with patients and ordering providers about the status of the benefit investigation and authorization

• Investigate insurance eligibility and obtain detailed insurance benefit verification

• Provide financial consultation with patient and/or family members regarding financial aspects when necessary or requested

• Follow up on pending authorization and referral requests to ensure timely completion

• Process appeals and arrange for the escalation process for clinics and clinicians to complete peer-to-peer appeal reviews with payor utilization management when needed

• Prioritize work to ensure that financial risk is minimized and timely completion of authorizations is optimized while meeting daily productivity measure goals

• Perform other duties as assigned.

Requirements

+ Two (2) years of medical billing or medical insurance experience

+ Two (2) years of experience handling insurance verifications and authorizations

+ Familiarity with EPIC

+ Intermediate Microsoft Office skills

TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .