• Order Entry Specialist

    Aston Carter (Blaine, MN)


    Job Title: Order Entry SpecialistJob Description

     

    We are seeking a dedicated Order Entry Specialist to join our team. This role involves answering inbound calls, managing email orders, and ensuring accurate order processing. You will work closely with customers and the production team to verify product details and address any challenges.

    Responsibilities

    + Answer inbound calls and make follow-up calls as necessary (4-5 inbound calls/day).

    + Manage 400+ email orders daily in a shared inbox, handling 50-100 transactions via email/data entry daily.

    + Review past orders and customer profiles in the internal database.

    + Understand customer needs and enter product details into the internal system.

    + Import CAD files and pull materials needed for the order.

    + Verify product details, pricing, and order dates with customers and in the system.

    + Confirm order details or any challenges with the production team.

    + Perform various data entry and administrative tasks involved in order processing.

    Essential Skills

    + 1+ year of customer service experience.

    + 6+ months of office experience.

    + High School Diploma.

    + Proficiency in data entry.

    + Strong customer service skills.

    Additional Skills & Qualifications

    + Experience in a manufacturing company is preferred.

    + Ability to learn quickly.

    + Strong initiative.

    Work Environment

    This is a small family-owned company with a friendly atmosphere. The office is adjacent to a fairly clean production floor, and candidates should be comfortable walking onto the floor occasionally. The work schedule is Monday to Friday, 9:30 AM to 6:00 PM. The role is entirely in-office. The company culture includes frequent catered lunches and holiday activities, providing a supportive and engaging work environment.

    Pay and Benefits

    The pay range for this position is $18.50 - $18.50/hr.

     

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

     

    Workplace Type

     

    This is a fully onsite position in Blaine,MN.

     

    Application Deadline

     

    This position is anticipated to close on Apr 30, 2025.

    About Aston Carter:

    Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

    Diversity, Equity & Inclusion

    At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

     

    + Hiring diverse talent

    + Maintaining an inclusive environment through persistent self-reflection

    + Building a culture of care, engagement, and recognition with clear outcomes

    + Ensuring growth opportunities for our people

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

     

    If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.