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Job Summary

NHMG Float Pool CMAs coordinate and assist the provider to ensure safe quality/cost effective service and care for the people within the practice population. These CMAs possess the skills, competency, and qualifications, as well as the requirement to work in all clinic locations within a defined region/section of the market: Greater Charlotte (GCM), Greater Winston-Salem (GWSM), and Coastal. This group shall be known as the NHMG Local Resource Team – CMA.

At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.

Responsibilities

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

+ Our team members are part of an environment that fosters team work, team member engagement and community involvement.

+ The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.

+ All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".

Qualifications

+ Education: High School Diploma or GED, required. Must be a graduate from an accredited Medical Assistant Program that includes an externship in a clinical setting; Medical Assistant curriculum must include pharmacology and medication administration. A fully online medical assistant program for the entire curriculum is not approved. Certification/registry must be obtained by the last day of the six month of hire, and education agreement signed. Certification/registry accepted: CMA with the American Associate of Medical Assistants (AAMA), CCMA with the National Health Career Association (NHA), RMA with the American Medical Technologists (AMT), American Registry of Medical Assistants (NHCWA), National Center for Competency Testing (NCCT), National Association for Health Professionals (NAHP) and RMA with the American Registry of Medical Assistants (ARMA). Alternative Work Experience (for eligibility to take NHA, ARMA, NHCWA, NCCT, NAHP or AMT exams, if not already certified or registered on hire): Applicant shall be employed as a supervised medical assistant for a minimum of one (1) year (NHA or NHCWA) within the last three (3) years, for a minimum of 2 years (NCCT, NAHP), for a minimum of 3 years (ARMA), for a minimum of 5 years (AMT) of the last 7 years (with no more than 2 of those years as an instructor in a post-secondary medical assistant program). Or graduate of an Accredited School of Professional Nursing. Experience must include both clinical (including medication administration) and administrative duties.

+ Experience: Previous work in a medical office, preferred.

+ Licensure/Certification: Current certification as CMA, RMA or CCMA, required.

+ Additional skills required: Appropriate customer service, effective and appropriate customer relations, verbal and non-verbal communication techniques, interpersonal relationship skills, conflict resolution, critical thinking, and computer literacy. Ability to successfully complete generic and department specific skills validation and competency testing. Has the ability to interpret information and identify each patient’s requirement for care relative to his/her age specific need. Has the knowledge and skill necessary to modify care according to patient(s) age.

Job Opening ID

69269