• Collections Clerk

    Shape Technologies Group (Kent, WA)


    Description

    At Flow International Corp (Flow), a SHAPE company, we’re devoted to a single goal: delivering innovative manufacturing process solutions that propel our customers to success.

     

    The Flow difference can be seen in our people. With industry leading technologists, manufacturing experts, and skilled service professionals, Flow team members listen to our customers to anticipate their needs and deliver technical know-how that transforms our customers’ visions into reality.

     

    What it’s Like to Work Here.

     

    We are a team of technology enthusiasts who pride ourselves on constantly raising the industry bar. Our world is fast paced, and customer focused. With principles, performance and an authentic passion for results deeply rooted in our daily interactions. We strive to create a trust-based environment where driving results and positive attitudes coexist. We are friendly, respectful, and motivated to deliver strong performance in everything we do.

     

    What We Offer.

     

    In addition to training and career advancement opportunities, we offer competitive salaries and a comprehensive benefits package including medical, dental, vision, 401(k), paid time off, life insurance, paid disability insurances, education reimbursement and more.

    ROLE

    SUMMARY

    We are seeking a motivated **Collections Clerk** to join our Finance/Accounting team. This role supports accounts receivable collections processes. The ideal candidate will work closely with internal teams and external customers, contributing to financial analysis and ensuring timely collections, while maintaining strong professional relationships. This is a hybrid position.

     

    This is a great opportunity for a recent graduate or someone early in their Finance/Accounting career looking to gain hands-on experience in credit and collections within a dynamic and supportive environment.

    ESSENTIAL DUTIES AND RESPONSIBILITIES

    + Assist with maintaining and updating customer credit files and records.

    + Monitors client accounts for overdue payments and assistance in the collection process.

    + Communicate with customers regarding payment status and resolve any billing discrepancies.

    + Collaborate with internal departments to ensure accurate invoice and payment reconciliation.

    + Support the development of regular reports on expected collections for internal cash flow forecasting.

    + Ensure compliance with company credit policies and procedures.

    + Provide administrative support to the Credit/Collections team as needed.

    SUPERVISORY RESPONSIBILITIES

    This position does not have supervisory responsibilities but will collaborate closely with senior team members for guidance and support.

     

    SALARY: $21.50 - $23.50 DOE

    QUALIFICATIONS

    REQUIRED KNOWLEDGE, SKILLS, ABILITIES:

    + Strong attention to detail, ensuring accuracy and speed in all tasks.

    + Positive attitude, customer-oriented approach, and a strong sense of accountability and responsibility.

    + Ability to work independently on projects, managing tasks efficiently and meeting deadlines.

    + High level of interpersonal skills to collaborate effectively with others and solicit input when necessary.

    + Strong analytical and problem-solving abilities with an eagerness to learn.

    + Keen on expanding knowledge and gaining a deeper understanding of credit and collections systems.

    + Intermediate-level experience with Microsoft Excel and Word, with a willingness to improve technical skills.

    + Strong organizational skills and the ability to prioritize tasks effectively in a fast-paced environment.

    + Excellent written and verbal communication skills, with the ability to interact professionally with customers and colleagues.

    **EDUCATION and EXPERIENCE** :

    + **Required** :

    + High School degree

    + A minimum of one year’s experience working in customer service, collections or accounting.

    + **Preferred** :

    + A bachelor’s degree in accounting, finance, business, or a related field is preferred but a combination of education and experience allowed.

    + Internship or previous experience in credit, collections, or accounts receivable.

    PHYSICAL DEMANDS

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

     

    While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle or feel. The employee is occasionally required to stand; walk; talk or hear; climb or balance; stoop, kneel, crouch or crawl; reach with hands and arms. The associate must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

     

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

     

    This employer is required to notify all applicants of their rights pursuant to federal employment laws.

     

    For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.