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State Worker - Travel Counselor (Monroe Welcome Center)

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State Worker - Travel Counselor (Monroe Welcome Center)

Salary

$16.00 Hourly

Location

Monroe, MI

Job Type

Unclassified

Job Number

5901-25-UR-23-SW-MWC-CT

Department

Transportation

Opening Date

04/23/2025

Closing Date

5/21/2025 11:59 PM Eastern

Bargaining Unit

UNITED AUTO WORKERS (UAW)

+ Description

+ Benefits

+ Questions

Job Description

THIS IS A NON-CAREER APPOINTMENT THAT IS LIMITED TO 129 HOURS PER MONTH AND 719 HOURS PER APPOINTMENT

Multiple vacancies may be filled utilizing this posting.

At the direction of the Supervisor, the Welcome Center Lead Worker, or other permanent Welcome Center / MDOT Staff, act as a direct representative of the State of Michigan to the traveling public. As a travel counselor, provide and distribute literature, information, and guidance on travel and vacation activities within the state. Assist in preparing literature displays in the center. Assist in clerical work.

For additional information, please see the links below:

+ State Worker Position Description (https://MCSC.state.mi.us/AgencyPDFs/STATEWKRJ35R.pdf)

+ All about MDOT

The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award .

Required Education and Experience

Education

No specific amount is required.

Experience

No specific type or amount is required.

Additional Requirements and Information

To be considered for this position you must:

+ Possession of a valid driver's license.

View the job specification at: https://www.michigan.gov/mdcs/-/media/Project/Websites/mdcs/JOBSPECS/S/StateWorker.pdf

All newly hired state employees are required to submit and pass a pre-employment drug test and physical (if applicable) prior to their actual appointment. Criminal and driving records will also be checked if applicable. Any position offer will be conditional until results of the drug test, physical, criminal background, and driving records indicate eligibility for employment.

The department reserves the right to close this posting prior to its original end date once a sufficient number of applications have been received.

Your application for any position does not guarantee that you will be contacted by the Department for further consideration. Only those applicants interviewed will be notified of the results.

The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process including, but not limited to, responses to application questions and responses to interview questions or exercises.

If you have questions related to this posting, please contact Christina Tijerina [email protected].

Accommodations

If you require a reasonable accommodation to participate in the application or selection processes, please contact theADA coordinator (https://www.michigan.gov/ose/-/media/Project/Websites/ose/Contact/RACs.pdf) for the agency that posted this position vacancy.

Non-career employees are not eligible for insurance benefits, but they may be able to participate in deferred-compensation 401k and 457 plans and earn paid sick time.

01

Your eligibility for this position is based solely upon the information provided in your application, resume, transcripts, cover letter, and other attachments. Provide accurate dates of employment and extensive detail of your job duties in your application. Responses to the questions below must match what is on your application and are used for screening purposes. Have you read and understand the process for submission and use of your application materials?

+ Yes

+ No

02

In accordance with federal law, all new employees must provide proof of eligibility to work in the United States within three business days of beginning employment. Can you, after employment, submit proof of your legal right to work in the United States?

+ Yes

+ No

03

STATEWKR - Do you possess a valid driver's license?

+ Yes

+ No

04

Are you a current Michigan Department of Transportation (MDOT) employee?

+ Yes

+ No

05

Are you a current State of Michigan employee? State employees work for one of the departments that make up the government of the State of Michigan (e.g., Michigan Department of Corrections (MDOC), Michigan Department of Transportation (MDOT), etc.).

+ Yes

+ No

06

Have you ever worked at a Michigan Department of Transportation Welcome Center? If you have this experience, please ensure it is documented in detail in the work experience and/or skills section of your application and/or resume otherwise your application may be screened out of this hiring process.

+ Yes

+ No

07

Please select the number of years' experience you have working with a Microsoft Office Suite (Word/Excel/Outlook): If you have this experience, please ensure it is documented in detail in the work experience and/or skills section of your application and/or resume otherwise your application may be screened out of this hiring process.

+ More than 5

+ 3-5 years

+ 1-3 years

+ Less than 1 year

+ No experience

08

Please provide a summary of your experience with Microsoft Office Suite and include how you would rate your competency using each program (Word/Excel/Outlook). If you answered 'None', please type none.

09

Please select the number of years' experience you have working in a small team setting (less than 10 people): If you have this experience, please ensure it is documented in detail in the work experience and/or skills section of your application and/or resume otherwise your application may be screened out of this hiring process.

+ More than 5 years

+ 3-5 years

+ 1-3 years

+ Less than 1 year

+ No experience

10

If you indicated you have experience working in a small team setting (less than 10 people), please describe the extent of your experience AND make sure you document this experience in the experience portion of your application. If none, indicate N/A.

11

Please select the number of years' experience you have working in the hospitality industry, where it was your job to interact directly with the public, providing assistance, and making guests feel welcome: If you have this experience, please ensure it is documented in detail in the work experience and/or skills section of your application and/or resume otherwise your application may be screened out of this hiring process.

+ More than 5 years

+ 3-5 years

+ 1-3 years

+ less than 1 year

+ No experience

12

If you indicated you have experience working in the hospitality industry, where it was your job to interact directly with the public, providing assistance, and making guests feel welcome, please describe the extent of your experience AND make sure you document this experience in the experience portion of your application. If none, indicate N/A.

13

Are you willing and able to work in a fast-paced environment that requires multi-tasking daily? If you have this experience, please ensure it is documented in detail in the work experience and/or skills section of your application and/or resume otherwise your application may be screened out of this hiring process.

+ Yes

+ No

14

This State Worker position is for summer help at the Welcome Centers in their literature area. This is not a permanent position, it offers no benefits, the rate of pay is $16.00 per hour, and the hours will not exceed 129 hours per month, or 719 within one calendar year (FYI: 2080 hours equates to full time employment). This is not negotiable, and the hours are not guaranteed. Do you have any concerns about this?

+ Yes

+ No

15

When fully staffed, the Welcome Center is open seven days a week from 8:00 AM – 4:30 PM. This includes the Summer Holidays of Memorial Day, 4th of July and Labor Day. Please select the hours and days you are available to work: (Check all that apply)

+ Sunday: 8:00 AM - 4:30 PM

+ Monday: 8:00 AM - 4:30 PM

+ Tuesday: 8:00 AM - 4:30 PM

+ Wednesday: 8:00 AM - 4:30 PM

+ Thursday: 8:00 AM - 4:30 PM

+ Friday: 8:00 AM - 4:30 PM

+ Saturday: 8:00 AM - 4:30 PM

+ Memorial Day: 8:00 AM - 4:30 PM

+ 4th of July: 8:00 AM - 4:30 PM

+ Labor Day: 8:00 AM - 4:30 PM

16

MDOT - Where did you hear about this job? (Check all that apply)

+ State of Michigan Website/NEOGOV or Governmentjobs.com

+ LinkedIn

+ College/University Career Services Office or website

+ Twitter

+ Facebook

+ Indeed

+ Career Search Engine (i.e. Monster, Careerbuilder)

+ Michigan Works! Agency

+ Career Fair

+ GovDelivery

+ Billboard

+ Employee Referral

+ Veterans Organization

+ Government Jobs

+ Diversity Jobs

+ recruitics

+ ZipRecruiter

+ Other

17

MDOT - Have you participated in any of the following MDOT Workforce Programs?

+ MDOT Youth Development and Mentoring Program

+ MDOT TRAC Program

+ MDOT Internship (Co-Op) Program

+ Transportation Diversity Recruitment Program (TDRP) Internship

+ MI Construction Career Days

+ National Summer Transportation Institute (NSTI)

+ Other

+ N/A

+ MDOT Capstone Internship

Required Question

Employer

State of Michigan

Department

Transportation

Address

425 West Ottawa Street

Lansing, Michigan, 48909

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