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The Operational Excellence Department at the Syracuse University Libraries is searching for an Operations Data Analyst to play a key role in data analysis, assessment, and metric reporting, and in collaborating with various Libraries' teams and individuals, will communicate insights and support operations. This position also oversees and advances the Libraries' assessment efforts including facilitating a culture of evidence, assessment, and continuous quality improvement by working collaboratively on assessment projects with key stakeholders and partners.

The position is also responsible for aiding in data compilation and interpretation for surveys and annual reports. Additionally, this position provides administrative and operational assistance to other Operational Excellence Department areas (Employee Services, Budget, and Facilities and Security). This position will design and deliver training for reporting tools such as Tableau, Springshare, and similar platforms, to ensure staff can effectively access and utilize operational data.

SU Libraries / Library