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Description

Position Title: Manager, Quoting & Order Fulfillment

Compensation: $90,000 - $150,000 (based on experience)

Department: Sales Execution

About AGI

AGI is a global food-based infrastructure company publicly traded in Canada. With over 3,800 employees and over 30 global manufacturing brands, AGI is a leading provider of equipment and technology solutions for agricultural commodities including seed, fertilizer, grain and feed systems and an expanding platform for food processing facilities.

The Opportunity

Manager of Quoting & Order Fulfillment will be responsible for providing direction and leadership in all aspects of the quoting and order fulfillment journey for US Commercial. This position will drive the customer experience workflows through timely processing, efficiency and accuracy, manage the quoting and order fulfillment teams and will act as a point of escalation for complex customer orders. This position will also drive and lead continuous improvement efforts ensuring that product quoting & order fulfillment strategies align with AGI’s vision for customer excellence and play a major role in dealer relations and pricing programs.

Responsibilities

+ Develops and implements an efficient fulfillment strategy to improve business performance.

+ Implements solutions to address business needs. Direct the activities of people and systems involved in the quoting and order fulfillment process.

+ Partners with management and regional representatives to implement scalable tactics that will sustain quoting and fulfillment practices that ensure success.

+ Ensures operational procedures are in place for executing activities related to processing orders, managing issues, and keeping the highest standards of processing accuracy and efficiency.

+ Develops and manages a comprehensive process for the quoting and order fulfillment teams by setting expectations, assessing KPI’s and deliverables and utilizing resources to help eliminate process bottlenecks.

+ Prepares monthly reports by developing, collecting, and analyzing quoting and order processing data to reduce inefficiencies and increase throughput without reducing quality.

+ Reviews data to analyze, monitor and report quoting and order information and trends for timely decisions and resolutions.

+ Works with a sense of urgency to ensure that operational plans are executed, performance, goals are achieved, and cross functional teams are kept informed.

Qualifications

+ Bachelor's degree in business or related field or equivalent combination of education and experience.

+ 10+ years of broad quoting and order fulfillment experience in a fast-paced environment that delivers engineered products through multiple sales channels.

+ An accomplished product leader with expertise in quoting, order fulfillment, and delivery.

+ Strong preference for experience with Agriculture construction via Dealers, Contractors and End Users.

Why AGI?

We’re leading the way in global food supply chain solutions and here’s how:

We’re the leading global expert in providing farmers, processors and commercial customers with the right equipment and customized engineering solutions to produce, protect and deliver the world’s grain, fertilizer, seed, feed and food supplies. Dedicated to safety, innovation and customization, AGI offers one of the largest catalogs of equipment and full-service planning and engineering services for the storage, blending, mixing, conveying, conditioning, and processing of agricultural products worldwide. Supported by an extensive in-country sales and service team, AGI provides a global distribution network and state-of-the-art manufacturing facilities in Canada, the United States, Brazil, India, France, and Italy.

Our Culture

Safety and teamwork are the cornerstones of our global culture. In all aspects of our business, diverse and inclusive teams work together to deliver quality products, solutions, and services for our customers around the world.

Benefits offered:

+ Annual bonus plan

+ Paid Time Off

+ Medical

+ Dental

+ Vision

+ Life and AD&D

+ Short Term Disability

+ Long Term Disability

+ Voluntary Life

+ Employee Assistance Program

+ Spending Accounts

+ 401k with match

+ Employee Stock Purchase Plan with match

With AGI, you’re choosing an employer dedicated to strengthening and securing the global food supply chain.

AGI is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.

Accommodations are available upon request for candidates with a disability taking part in the recruitment process and once hired.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.