"Alerted.org

HR/Payroll Program System Specialist

Posting Begin Date: 2025/04/29

Posting End Date: 2025/05/13

Category: Human Resources

Work Type: Full Time

Minimum Salary: 25.00

Maximum Salary: 30.00

Pay Rate Type: Hourly

Description

State of Idaho Opportunity

Applications will be accepted through 4:59 PM MST on the posting end date.

HR/Payroll Program System Specialist

The State of Idaho Controller's Office is an equal opportunity employer. This position is exempt from state classified service, and the rules of the Division of Human Resources and the Idaho Personnel Commission. This is an at-will position. The Luma Division is established as the sustainment organization to support State of Idaho agencies and their employees in the use of the Luma system for day-to-day business operations.

KEY RESPONSIBILITIES

HR/Payroll Program System Specialist reports directly to HR/Payroll System Development & Testing Manager under the System Development and Testing Bureau Chief.

The HR/Payroll Program System Specialist works together in a dynamic team environment to ensure infrastructure support and validation of the Luma system. This team is responsible for a wide array of daily, monthly, quarterly, and annual support. This team is deeply involved in system configuration, maintenance, development of enhancements, validation of customer updates, program interfaces, break fix, report testing, and system maintenance.

In their day-to-day operations, our team of professionals regularly validates and updates our Human Capital Management (HCM), Workforce Management (WFM) and Payroll modules based on break/fix and enhancement tickets. These updates are often necessitated by specific requests from Luma bureaus, state agencies, and business partners responsible for maintaining Idaho Code, policies and rules.

Lastly, our team will serve as the subject matter expert managing the sustainment activities for all modules in HCM, WFM, and Payroll. They will work directly with functional leads, subject matter experts (SME’s), and business partners to determine gaps between requirements and technology.

The HR/Payroll Program System Specialist will establish and maintain positive relationships with functional policy owners to ensure the interpretation of laws, regulations, and program policies and procedures are applied appropriately. The employee will assist in the continuous improvement and modifications of supporting systems.

Job Functions

• Review, test, and validate all system break/fix requests.

• Review, test, and validate all enhancement requests.

• In coordination with the HCM System Administration Bureau, create and maintain testing plans.

• Responsible for testing all system change requests and customer updates.

• Oversee all system optimization associated with the modules within HCM, WFM, and Payroll.

• Responsible for all development within the specific modules.

• Management of modules in all lower tenants.

• Test and validate reporting structure within the specific modules and Cognos.

• Attend and participate in meetings to keep Luma staff up-to-date on functional and office activities.

• Interaction with team members to support all tier support.

• Advise leadership on elements related to Luma specific modules.

• Monitor priority of assigned tickets.

• Identify and suggest enhancements and modifications to the system applications.

• Provide guidance to technical staff on system requirements in coordination with the HCM or FSM System Administration Bureaus.

• Analyze programming specifications and development test results to ensure requirements are met.

• Approve program implementation into the test environments.

• Develop detailed test criteria that ensure key business processes impacted by requirements are tested.

• Set projected goal dates to have testing, documentation and training ready for internal and external customers.

• Perform acceptance testing of modifications in a test environment.

• Identify potential programming and processing complications encountered during testing.

• Evaluate testing errors for possible corrective action.

• Inform the assigned technical team of all errors that need to be resolved.

• Document and analyze test results.

• Ensure modifications and test results meet requirements.

• Present demonstration(s) of test results to internal and external users for approval prior to implementation into the production environment.

• Work closely with technical and System Administration bureaus to develop an implementation plan as the enhancement or break/fix is ready to be moved into the production environment.

• Monitor and verify successful implementation of modifications to the Production environment.

• Transfer knowledge and coordinate documentation updates with System Administration and Continuous Improvement Bureaus.

• Work with external customers to review and test their interfaces to ensure modifications they have made to their systems can accurately process through Luma.

• Recreate production issues per break/fix tickets to help the technical team troubleshoot the problem.

• Test processes and updates for Infor customer updates (CUs).

• Create internal documentation for testing team processes and procedures.

Additional Functions

• Contributes to the positive performance of the Luma Division and the office.

• Demonstrates timely and consistent attendance.

• This is an in-office position.

• Any additional duties as assigned by State Controller or his/her designee.

Minimum Qualifications

• Good knowledge of payroll and/or human resources processing.

• Strong customer service orientation, excellent interpersonal skills, as well as strong change and conflict management skills.

• Ability to research, interpret and apply regulations and laws.

• Ability to meet deadlines and to adapt to constantly changing situations.

• Possess good organizational, problem solving and prioritizing skills.

• Ability to complete assigned tasks individually, as well as work cooperatively as a team to complete tasks.

• Perform job duties in a consistent, thorough and accurate manner.

Benefits

The State of Idaho offers a robust total compensation package, including medical, vision, and dental insurance; PERSI retirement benefits; paid sick, vacation, and parental leave; and 11 paid holidays per year. For additional information related to benefits and/or State programs, please visit https://dhr.idaho.gov/StateEmployees/Benefits.html.*

EEO/ADA/Veteran

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email[email protected].

Preference may be given to veterans who qualify under state and federal laws and regulations.