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The Regulatory Exam Management Director leads IA’s Regulatory Management, Relationships, Communications and Regulatory Engagement Standards. This role represents IA and partners with Citi's Central Regulatory Engagement Team as they create, implement, and oversee policies and frameworks for Citi's Regulatory Management teams. This role reports directly to the Chief Auditor for Citibank N.A. (CBNA), Enterprise Services & Public Affairs (ESPA) and Human Resources (HR).

Responsibilities:

Act as a central contact for US Regulators, providing oversight of regulatory responses and exam deliverables/meeting requests required from Internal Audit, ensuring alignment with Citi’s Corporate Regulatory Engagement model

Perform Exam Coordinator responsibilities for US regulatory exams of IA, coordinating and overseeing the preparation of meeting materials, deliverables, and exam logistics

Monitor the full lifecycle of identified regulatory issues ensuring that concerns are communicated, assigned responsibility, and tracked to resolution

Build trust through proactive and transparent interactions while maintaining strong relationships with US Regulators aligned to Internal Audit

Maintain a strong understanding of the US regulatory environment by reviewing regulator guidelines and publications (e.g., annual OCC/FRB Supervisory Priorities and Objectives)

Collaborate with the Internal Audit Leadership team (IALT) to provide guidance on prudential regulatory matters and continually enhance the framework to identify, assess, control, and monitor regulatory communication. Provide line of sight to the IALT of emerging regulatory focus areas. Communicate processes and procedures related to regulatory interactions, engagements, responses, etc. with IA stakeholders

Engage Chief Audit Executives and Cluster Chief Auditors and their teams to understand ongoing regulatory activities and priorities for Core and Extended College regulators outside of the US, sharing information on relevant US regulatory activities to connect the dots across IA

Lead a team of professionals in theme identification, preparation and responses for regulatory requests and exams. Attract, develop, and retain talent; recommending staffing levels required to fulfill responsibilities effectively while establishing and adhering to talent management processes and compensation and performance management programs

Provide strategic advice and regular updates (including prepare business personnel for meetings with regulators) regarding the matters being handled, including, but not limited to, collection, tracking and resolution of queries, review with the area under examination the materials requested to ensure completeness and responsiveness of submissions, and the timely escalation and resolution of potential issues.

Drives continuous improvement within the Regulatory Management team and IA by identifying opportunities to innovate; develops and oversees execution of related projects

Qualifications:

15+ years of relevant experience

Internal Audit experience preferred

General understanding of relevant banking regulation and supervisory expectations for large complex financial institutions

History of building and maintaining strong relationships

Demonstrated ability to think strategically, analytically, and creatively problem solve

Ability to plan and develop, lead initiatives

Well-developed listening skills and a strong ability to engage at the senior management level

Articulate and effective communicator, both orally and in writing

Strong interpersonal skills, with evidence of working in collaboration across large organizations

Strong leadership skills with a proven history in driving positive and sustained change

Highly motivated, strong attention to detail, collaborative, organized

Ability to interact and communicate effectively with senior leaders

Significant knowledge and expertise of compliance laws, rules, regulations, risks, and appropriate controls

Demonstrated ability to assess complex issues through root cause analysis and other analytical techniques; structure potential solutions; drive to resolution with senior stakeholders

Ability to influence and lead people across cultures at a senior level using sound judgment and successful execution, understanding how to operate effectively across diverse businesses

Experience with and previous exposure to internal or external control functions and regulators (incl. the US)

Ability to challenge business management and escalate issues when appropriate

Comfort navigating complex, highly matrixed organizations

Effective negotiation skills, an initiative-taking and 'no surprises' approach in communicating issues and strength in sustaining independent views.

Education:** **Bachelor’s degree; Advanced degree preferred

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Job Family Group:

Regulatory Engagement

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Job Family:

Regulatory Liaison & Exam Management

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Time Type:

Full time

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Primary Location:

New York New York United States

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Primary Location Full Time Salary Range:

$170,000.00 - $300,000.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

May 06, 2025

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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._

_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) ._

_View Citi’s EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy) and the Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) poster._

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.