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INTL Brazil - Remote Production Support Engineer
- Insight Global (New York, NY)
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Job Description
Sr. Application supports individual liaises between IT and business stakeholders to support the most complex application needs. Provides technical direction and guidance for a wide array of application / infrastructure activities supporting the business applications, processes & procedures across the enterprise. Develops strategic stakeholder relationships within the business units to ensure client satisfaction with complex IT design and the development of efficient business systems.
Key deliverables and responsibilities include:
Participate in architectural discussion and to evaluate the applicability and usefulness of proposed solutions
Responsible for the support and implementation of solutions and to ensure successful introduction across the organization & with clients
Perform technical analysis and prepare recommendations as needed
Act as the key liaison across all functional areas, including business units, the information technology department, and outside vendors
Possess a broad knowledge of technical skills and use them to effectively coordinate team members with the supported businesses
Facilitate decision making and arbitration relating to trade-offs both within and between different solutions
Possess strong analytical, troubleshooting skills and incident management skills
Utilize the appropriate technologies and ensure that customers have the solutions best suited to their requirements
Collaborate with operations teams to ensure solution compatibility with company standards
Overseeing key operational controls to ensure ongoing operating effectiveness
Must be a self-starter and self-motivated and be able to prioritize accordingly depending on demands from businesses and app/dev teams
Be comfortable talking to development, production and infrastructure teams
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills and Requirements
Bachelor's degree in a related discipline or equivalent work experience required, advanced degree is beneficial
12+ years of related Production support experience required, experience in the securities or financial services industry is a plus
Strong interpersonal skills, proven ability to work with Global Teams, and growth mindset Advanced proficiency in DevOps, Agile, & Lean is a plus
Business knowledge of Securities, Fund Accounting , Collateral, and Tri-Party Repo preferred but not a must
Experience in Platform Engineering, Cloud , Virtual , MQ , Database, Network, ITIL , Service Management preferred null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].
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INTL Brazil - Remote Production Support Engineer
- Insight Global (New York, NY)