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  • INTL Brazil - Remote Production Support Engineer

    Insight Global (New York, NY)



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    Job Description

    Sr. Application supports individual liaises between IT and business stakeholders to support the most complex application needs. Provides technical direction and guidance for a wide array of application / infrastructure activities supporting the business applications, processes & procedures across the enterprise. Develops strategic stakeholder relationships within the business units to ensure client satisfaction with complex IT design and the development of efficient business systems.

    Key deliverables and responsibilities include:

    Participate in architectural discussion and to evaluate the applicability and usefulness of proposed solutions

     

    Responsible for the support and implementation of solutions and to ensure successful introduction across the organization & with clients

     

    Perform technical analysis and prepare recommendations as needed

     

    Act as the key liaison across all functional areas, including business units, the information technology department, and outside vendors

     

    Possess a broad knowledge of technical skills and use them to effectively coordinate team members with the supported businesses

     

    Facilitate decision making and arbitration relating to trade-offs both within and between different solutions

     

    Possess strong analytical, troubleshooting skills and incident management skills

     

    Utilize the appropriate technologies and ensure that customers have the solutions best suited to their requirements

     

    Collaborate with operations teams to ensure solution compatibility with company standards

     

    Overseeing key operational controls to ensure ongoing operating effectiveness

     

    Must be a self-starter and self-motivated and be able to prioritize accordingly depending on demands from businesses and app/dev teams

     

    Be comfortable talking to development, production and infrastructure teams

     

    We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

     

    To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

     

    Skills and Requirements

     

    Bachelor's degree in a related discipline or equivalent work experience required, advanced degree is beneficial

     

    12+ years of related Production support experience required, experience in the securities or financial services industry is a plus

     

    Strong interpersonal skills, proven ability to work with Global Teams, and growth mindset Advanced proficiency in DevOps, Agile, & Lean is a plus

     

    Business knowledge of Securities, Fund Accounting , Collateral, and Tri-Party Repo preferred but not a must

    Experience in Platform Engineering, Cloud , Virtual , MQ , Database, Network, ITIL , Service Management preferred null

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].

     


    Apply Now



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    Insight Global (New York, NY)
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