• Rooftop/Pool Attendant

    Omni Hotels (San Antonio, TX)


    Location

     

    Mokara Hotel and Spa

     

    The Mokara Hotel & Spa, a relaxing retreat on San Antonio’s world-famous Riverwalk is just steps from all the action yet worlds away. Mokara has a long-standing history of excellence. As the only four-star hotel in San Antonio, Mokara is the first choice for sophisticated travelers. Be a part of an attentive staff by making our guest stays a memorable one.

     

    The Mokara Hotel & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Mokara Hotel & Spa may be your perfect match.

    Job Description

    To maintain the highest standards possible for the guest by insuring quick, accurate, efficient, and professional service.

     

    Why Join Mokara Hotel & Spa?As aForbes 4-Starluxury property, Mokara Hotel & Spa offers a refined and elegant work environment where associates are empowered to create memorable guest experiences. Join a team dedicated to excellence, service, and personal growth in one of San Antonio’s most distinguished hotels.

    Responsibilities

    Guest Experience & Service Excellence

     

    + Providegracious and anticipatory service, ensuring guests feel welcomed and attended to upon arrival at the pool deck.

    + Greet each guest with awarm welcome and a refreshing amenity, such as chilled towels or infused water, in line with Forbes 4-Star service standards.

    + Engage with guests in aprofessional and intuitive manner, ensuring their needs are met without them having to ask.

    + Assist withbasic bar duties, including serving beverages and ensuring accurate and timely delivery of drink orders.

    + Offer poolside food and beverage service withattentiveness and discretion, ensuring guests receive a seamless experience.

    + Be knowledgeable aboutmenu offerings, poolside amenities, and hotel services, providing recommendations when appropriate.

     

    Pool & Fitness Center Maintenance

     

    + Ensure thepool deck, lounge chairs, and tablesare clean, organized, and properly set up throughout the day.

    + Monitortowel inventory, ensuring fresh towels are always available and used towels are promptly removed.

    + Work in coordination withhousekeeping to maintain the cleanliness of the pool and fitness center, ensuring all areas meet luxury hospitality standards.

    + Conduct regularwalkthroughs of the pool and fitness centerto ensure safety, cleanliness, and organization.

    + Report any maintenance issues, safety concerns, or service needs promptly.

     

    Team Collaboration & Professionalism

     

    + Work closely with thefood & beverage team, housekeeping, and engineeringto provide a seamless guest experience.

    + Maintain a polished and professional appearance, adhering toluxury hospitality grooming standards.

    + Demonstratea proactive and guest-focused mindset, always looking for ways to enhance the experience.

    Qualifications

    Qualifications & Experience:

    + Previousluxury hospitalityorpoolside serviceexperience preferred.

    + Experience inbasic bar duties, serving drinks, or food & beverage serviceis a plus.

    + Strong ability toanticipate guest needsand provide service in an intuitive, discreet, and professional manner.

    + Excellentcommunication and interpersonal skills, with a warm and welcoming demeanor.

    + Ability to maintainhigh cleanliness standardsand work efficiently in a fast-paced environment.

    + Must be able to workoutdoors in varying weather conditionswhile maintaining a professional appearance.

    + TABC & Food Handler certification(or willingness to obtain upon hire) required.

     

    Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is theOFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp\_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email [email protected].

     

    Job LocationsUS-TX-SAN ANTONIO

     

    Posted Date1 month ago(4/2/2025 2:58 PM)

     

    Requisition ID 2025-121538

     

    # of Openings 1

     

    Category (Portal Searching) Food & Beverage