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Description We are looking for a skilled Help Desk Analyst III to join our team in Atlanta, Georgia. This is a long-term contract position ideal for an IT specialist with expertise across Level 1 to Level 3 support. The role requires hands-on experience with technical tools, device management, and troubleshooting processes to ensure seamless operations.

Responsibilities:

• Provide comprehensive IT support across Level 1 to Level 3, addressing technical issues efficiently.

• Manage service desk tasks, including operating system deployment, workstation imaging, and manual configurations.

• Troubleshoot and resolve hardware-related issues at a detailed level.

• Configure and maintain networking equipment, including switches, routers, and related systems.

• Utilize Microsoft Intune for modern device management and ensure proper configuration.

• Handle the setup and integration of tools such as Kaseya to streamline IT operations.

• Support and manage devices across various platforms, including Apple and Android.

• Ensure proper functioning of Active Directory and other Microsoft-related technologies.

• Perform configuration management to maintain consistency in system settings.

• Collaborate with team members to optimize IT processes and implement best practices. Requirements • Proven experience in IT support spanning Level 1 to Level 3.

• Proficiency with tools such as Kaseya and Microsoft Intune.

• Expertise in troubleshooting computer hardware and performing manual configurations.

• Solid understanding of networking concepts, including switch and router setups.

• Familiarity with Active Directory and Microsoft technologies.

• Experience managing devices on platforms like Apple and Android.

• Knowledge of configuration management and deployment processes.

• Ability to work effectively in a team-oriented environment. Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .