"Alerted.org

My client, a reputable company in Lithia, FL, is hiring for a Sales Service Representative role with competitive pay and growth opportunity.

Job Description:

+ As a Sales Service Representative (SSR) for Mosaic you will ensure customer satisfaction by exceeding customer requirements and expectations from point of sale through delivery of product invoicing.

+ In this role you will serve as the primary point of contact post sales.

+ You will represent a designated customer base and support multiple sales territories. Our SSR’s are highly skilled collaborators who partner with customers and business stakeholders effectively.

+ Our SSR's manage an array of commercial and supply chain transactions and conversations to ensure successful support of their stakeholders.

+ The SSR executes and manages complex processes to support the sale, the delivery, and the supply of company products.

+ Serve as a customer advocate with the responsibility ascertaining customer requirements and ensure the requirements are met

+ Resolve customer issues, including pricing, transactions, complaints, orders, shipments, and a wide number of other issues

+ Address complaints at authorized levels for their product lines

+ Document and determine when a complaint is considered resolved

+ Manage the entire order to cash process for assigned customers and quick resolution of customer issues, including pricing, transactions, complaints, orders, shipments, and a wide number of other issues

+ Manage inside sales for transactional segment of customers at list/approved prices

Qualifications to Apply:

+ A High School Diploma or GED with eight several years of experience

+ Experience in a customer-facing sales service role in Supply Chain, Manufacturing, Product Management, Logistics, or related industry/field

+ Experience making informed but quick decisions in a fast-paced environment

+ Experience successfully interacting and communicating with both internal and external Customers, Account Managers and Stakeholders

+ Ability to work cross-functionally within the business to provide critical thinking, problem resolution, and continuous improvement

+ Demonstrated proficiency with Microsoft Suite including MS Word, MS Excel, MS PowerPoint, and MS Outlook

+ Business Acumen of commercial and supply chain processes

+ Aptitude for digital and technology and trouble-shooting customer digital interactions

+ Demonstrated organizational skills and attention to detail

+ Experience with SAP, Salesforce, Business Objects (BOBJ), and/or Visio

Pay and Benefits

The pay range for this position is $27.59 - $27.59/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Lithia,FL.

Application Deadline

This position is anticipated to close on May 13, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.