• Senior Digital Product Manager

    First Horizon Bank (Memphis, TN)


    Description

    **Location:** Onsite in Birmingham, AL; Memphis TN, Lafayette, LA; New Orleans, LA; Dallas Texas; Miami, FL; or Dallas, TX.

    **Schedule** Monday- Friday, 9:00 AM – 5:00 PM

    SUMMARY

    This position is responsible for the management of the digital experience for the credit card and lending products that reside on First Horizon’s Treasury Management digital platform.

    ESSENTIAL DUTIES AND RESPONSIBILITIES

    + Develop a clear product vision and digital roadmap aligned with business goals

    + Routinely conduct market research to identify user needs and understand the competitive landscape.

    + Define product features and prioritize functionalities based on user value and business impact.

    + Gather product feedback from internal and external sources.

    + Provide product support to the Treasury Management Sales and Service partners.

    + Work with project teams and vendors to drive product enhancements.

    + Support other activities such as operations, customer communication, legal/regulatory research, and product pricing

    + Demonstrates knowledge of competitive market, operations and products and services that are included in support of Treasury Management product lines

    + Supports regional branches, sales and marketing in developing and providing product definitions in response to customer needs and market opportunities

    + Provides customer training and support on the use of Treasury Management products

    + Serves as a Treasury Management SME by participating in sales situations for key products (namely credit card and loans)

    + Collects and prepares financial, schedule, and sales information for products

    + Performs all other duties as assigned

    SUPERVISORY RESPONSIBILITIES

    + No supervisory responsibilities

    QUALIFICATIONS

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:

     

    + Bachelor (4-year college) degree and 5-7 years of experience or equivalent combination of education and experience

    COMPUTER AND OFFICE EQUIPMENT SKILLS

    + Microsoft Office suite

    **CERTIFICATES, LICENSES, REGISTRATIONS** (Ex: CPA, Series 6 or 7 license, etc)

    + None required

     

    About Us

     

    First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com (https://urldefense.com/v3/\_\_https:/www.firsthorizon.com/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) .

    Benefit Highlights

    • Medical with wellness incentives, dental, and vision

    • HSA with company match

    • Maternity and parental leave

    • Tuition reimbursement

    • Mentor program

    • 401(k) with 6% match

    • More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

    Corporate Diversity Commitment:

    We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do.

    Follow Us

    Facebook (https://www.facebook.com/FirstHorizonBank)

     

    X formerly Twitter

     

    LinkedIn (http://www.linkedin.com/company/first-horizon-bank)

    Instagram

    YouTube (https://www.youtube.com/channel/UCEVs5OMj-b0H9Dr5Q209\_-Q)

     

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

     

    This employer is required to notify all applicants of their rights pursuant to federal employment laws.

     

    For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.