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Description

Introduction

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Asst Scheduler Transplant today with St. David's North Austin Medical Center.

Benefits

St. David's North Austin Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

+ Free counseling services and resources for emotional, physical and financial wellbeing

+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock

+ Family support through fertility and family building benefits with Progyny and adoption assistance.

+ Referral services for child, elder and pet care, home and auto repair, event planning and more

+ Consumer discounts through Abenity and Consumer Discounts

+ Retirement readiness, rollover assistance services and preferred banking partnerships

+ Education assistance (tuition, student loan, certification support, dependent scholarships)

+ Colleague recognition program

+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

_Note: Eligibility for benefits may vary by location._

Come join our team as a(an) Asst Scheduler Transplant. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!

Job Summary and Qualifications

POSITON SUMMARY:

Will perform diversified administrative support duties for the transplant program director and the transplant nursing staff. Functions as an integral part of the transplant team, ensuring that proper assistance is provided to nursing staff so the patients are moved through the different phases of transplant care efficiently and effectively.

The Transplant Assistant for Transplant supports the Transplant Program both internally and externally of the organization. The primary responsibility is to perform non-nursing tasks that are peripherally related to the job duties of the transplant coordinator. In transplantation, many diagnostic tests and consultations are ordered from the clinic as part of the transplant work-up for evaluation. The Transplant Assistant is integrally involved in executing this process.

Additionally, the Transplant Assistant supports the Transplant Social Workers and Financial Coordinator in areas regarding pre-transplant evaluation. The Transplant Assistant reports to the Director and Manager of Renal Transplant Center, and is under the direct supervision of the Pre-transplant Coordinator. This position must communicate effectively and professionally with the

transplant team, physicians, surgeons, patients, families, and other departments.

ESSENTIAL JOB RESONSIBILITIES:

1. Conducts intakes/inquiries for potential transplant recipients and living donors.

• This involves capturing demographic information and performing a basic telephone medical screen.

• Create patient chart and request medical and insurance records from the dialysis units

• Delivers pertinent information to Transplant Social Worker and Financial Coordinator in order to continue the evaluation process. This is documented in the transplant database.

2. Schedules the bi-monthly transplant orientation class

• Schedules patients to attend class

• Schedules transplant history and physical appointment with Nephrologists and Surgeons

• Prepares patient pre-transplant charts with documentation

• Prepares pre-transplant patient handbook and supplemental information

• Works in coordination with Pre-Transplant Coordinator to prepare orders for patient testing

• Communicates to patient registration regarding patient schedules

3. Schedules evaluation and re-evaluation testing appointments for pre-transplant patients.

• Assists Pre-Transplant coordinators with the required tests which include diagnostic tests and physician consultations

• Assists Pre-Transplant Coordinators and Transplant Data Coordinator on capturing charges for the ordered procedures in the Transplant Database.

• Communicates to patients confirming appointments both verbally and in written format.

• Follows up with hospital and physician offices to gather results.

• Collects all diagnostic test results for chart

• Communicates the results to Pre-Transplant Coordinators

4. Communication with patients, physicians, dialysis units, hospital and Transplant Team

• At referral, financial clearance, orientation class and beyond, the Scheduling Coordinator must utilize the Transplant Database to capture all pertinent information.

• Upon referral, sends letter to patient, physician and dialysis unit acknowledging referral and providing a guide to the patient.

• Upon financial clearance, call made to patient acknowledging clearance, informs patient and schedules patient for orientation and initial follow up as indicated.

• Communicates pre-testing appointments to patients via letter and phone

• Upon listing, sends letter to patient, physician and dialysis unit (if applicable)

• Works with Transplant Social Workers and Pre-Transplant Coordinators to address concerns with patient compliance via database and phone.

5. Assists Nurse in preparation for clinic

• Conducts chart preparation.

• Rooms Patient, and take vitals.

• Fills out the NAMC clinic form, CDC and PBT high risk forms and Medical Release paperwork with patients, and enters pertinent data in the transplant database.

• Enters vital signs in the transplant database.

• Reviews the medication sheet with patient before seeing physician.

• Cleans rooms.

• Assists patients with mobility issues with discharge from clinic.

ADDITIONAL JOB FUNCTIONS:

1. Must be able to work in fast paced and customer service-oriented environment.

2. Communicates effectively and professionally to all customers and transplant team.

3. Must be able to perform duties independently and meet deadlines as directed by transplant coordinator or management as indicated above.

4. Must be able to complete assignments independently and to be able to work as part of a team;

to take instructions from supervisors, to exercise problem-solving skills and to interact with

all customers, including coworkers, in a professional and pleasant manner.

5. Displays punctuality and meets attendance requirements of the department/organization.

6. Assists in the development and/or update of policies and procedures for the Transplant Program.

7. Employee’s conduct must reflect the Company’s values and a commitment to the Code of Conduct ethics and compliance program.

8. Other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

1. Must be able to demonstrate understanding of HCA’s and North Austin Medical Center’s “Patient First” safety initiative by strict compliance to all safety protocols and procedures.

2. Demonstrates the ability to use computer programs. Completes competencies as defined by the department.

3. Continually seeks to understand and act upon customer needs, concerns and priorities. Is responsive to the special needs of the patients, transplant team and other hospital departments.

4. Has the ability to adjust to multiple demands and shifting priorities.

5. Applies the hospital policies and procedures to daily work functions.

6. Functions within a team and participates and contributes constructively to meetings to produce results in a cooperative effort.

7. Demonstrate NAMC’s ICARE values at all times.

EDUCATION AND EXPERIENCE:

Required: High school diploma or equivalent; some college or 3 years of clerical experience. Strong interpersonal skills required; must be handle multiple tasks

Preferred: Knowledge of medical terminology, computer skills and medical experience.

+ High School Graduate / GED

St.David’s North Austin Medical Center (https://stdavids.com/location/st-davids-north-austin-medical-center) is a multi-specialty hospital in Texas withmore than **360 beds** . The facility is home to **St. David’s Children’s Hospital (https://stdavids.com/service/pediatrics) , St. David’s Women’sCenter of Texas (https://stdavids.com/service/womens-center-of-texas) featuring a Level III NICU, a Kidney Transplant Center, and the Texas Institute for Robotic Surgery (https://texasrobotic.com/)** . Additional servicesoffered at this medical center include 24-hour emergency care, heart and vascular care, neurology andneurosurgery, rehabilitation services, and inpatient and outpatient surgery.

St. David’s North Austin Medical Center is part of St. David’s HealthCare, which is oneof the largest healthcare systems in Texas and the third-largest employer in the Austin area. St.David’s HealthCare was formed through a unique partnership between HCA Healthcare and twolocal non-profits — St. David’s Foundation and Georgetown Health Foundation.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for thedelivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Asst Scheduler Transplant opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. **Unlock the possibilities and apply today!**

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.