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Job Description

An employer in the San Diego, CA area is looking to add a team member to support the San Diego site in Sorrento Valley. This hire must be able to deal with executives, work with surgeons, and

- Support up to 200 users - remote / on-site

- Manages the DTS Support team. Support HW, troubleshooting HW, level 1 dev, user apps

- Ground up and deploying to the organization

- Maintain user experience

- Advocate main technology

- Ideal candidate will support globus - 200 user base and have a little more exp with the Networking side of things

- AV Support that needs to be leveraged

- Some networking experience

- EXP working in a ticketing system

- Product - service desk - Remote management system

- Experience in asset / inventory management system

- Dealing with the end users - resolving issues/networking

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

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Skills and Requirements

- Years of exp: 2-4 years of experience in the field

- Asset and inventory management experience

- Will be the only support role in San Diego, so will need to be effective and independent

- Serve as support to ensure that business system issues are well documented and routed to the correct support group

Windows Environment running Windows 11, Windows 10

- White glove mentality and ability to deal and connect with executives - Experience with MS Office Suite (Access, Excel, Outlook, PowerPoint, Word), Adobe Acrobat, and Anti-Virus / Anti-Spyware software

- Degree in a related field

- Certs: A+, C+ null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].