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FRONT DESK RECEPTIONIST - 4pm -10pm

Job Details

Level

Entry

Job Location

YWCA Central Massachusetts - Worcester, MA

Position Type

Part Time

Education Level

High School

Salary Range

$16.50 - $16.50 Hourly

Travel Percentage

None

Job Shift

Evenings

Job Category

Customer Service

Description

As a Receptionist, you will play a vital role in supporting the daily operations at the YWCA Central mass. This key role serves as the first point of contact for visitors, members, and staff creating a welcoming, professional environment while upholding and promoting the organization’s mission in every interaction.

Hours: Monday through Friday, 4:00pm - 10:00pm

RESPONSIBILITIES:

+ Manage all incoming calls, page staff, accepts and relays accurate and clearly defined messages

+ Greet and assist guests, members, and staff in a courteous and professional manner

+ Provides information on programs, workshops, membership, parking and other relevant procedures

+ Handle program and membership inquiries, closes sales, and relays all internal communications as necessary via intercom to the residents

+ Support general office operations and maintain confidentiality at all times

+ Serve as an essential employee, available to work during holidays or building closures

Qualifications

+ High School Diploma or equivalent

+ 18 yrs or older

+ Computer literate, with working knowledge of Microsoft Office products

+ Detail-orientated, organized and self motivated.

+ Excellent communication, and interpersonal skills

+ Ability to prioritize and effectively multi-task in a fast-paced environment

+ Previous front desk, administrative, or customer service experience preferred