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The Support Services Coordinator supports the day-to-day operations of the training center by managing equipment shipments, coordinating travel and facility needs, and assisting with new hire logistics. This role plays a key part in ensuring a smooth, organized experience for employees and visitors by handling operational tasks with consistency and attention to detail. This is a onsite position.

Responsibilities

+ Coordinate the shipment of technology, equipment, and materials to new hires prior to their start date

+ Track onboarding logistics using a master checklist to ensure all required items are completed before new hire start date.

+ Book and manage travel arrangements for new hires attending in-person training, including flights, hotel accommodations, and ground transportation

+ Monitor travel schedules and handle last-minute changes or cancellations, ensuring a smooth experience

+ Serve as the primary point of contact for new hires regarding travel and logistics

+ Submit tickets for technology setup, system access, and workspace or facility needs

+ Confirm new hire start dates, shipping addresses, and travel preferences

+ Maintain inventory of supplies and reorder items as needed

+ Partner with internal teams to ensure all equipment is prepared and shipped on time

+ Schedule and track shipments, resolve delivery issues, and confirm receipt with recipients

+ Order and coordinate catering for in-person training sessions, accounting for dietary restrictions

+ Support on-site training events by preparing materials, setting up rooms, and welcoming new hires

+ Assist with vendor meetings, internal tours, and events held at the training center

+ Send pre-arrival communications with onboarding, travel, and logistics details

+ Identify recurring issues or inefficiencies in the process and recommend solutions

+ Maintain documentation and trackers related to onboarding logistics and travel coordination

Qualifications

+ High school diploma or equivalent required; associate’s or bachelor’s degree preferred

+ 2+ years of experience in logistics, operations coordination, administrative support, or a similar role

+ Strong organizational and time management skills with the ability to manage multiple priorities simultaneously

+ Experience coordinating travel, shipments, or event logistics preferred

+ Proficient in Microsoft Office Suite (especially Excel, Outlook) and comfortable learning internal systems or tools

+ Excellent written and verbal communication skills

+ High attention to detail and ability to follow through on tasks with minimal supervision

+ Ability to troubleshoot and adapt quickly to last-minute changes or issues

+ Professional, service-oriented attitude with a focus on delivering a smooth experience for others

+ Comfortable working both independently and in collaboration with internal departments (e.g., IT, Facilities, Training)

+ Ability to lift and carry up to 35 lbs. and must be able to stand for long periods of time in automotive shop environments

Submit a Referral

**Job Post Information* : Posted Date** _2 weeks ago_ _(4/22/2025 2:43 PM)_

**_Job ID_** _2025-13439_

**_\# of Openings_** _1_

**_Category_** _ATE_

**_Location : Address_** _1910 Crown Drive_

**_Posting Location : City_** _Farmers Branch_

**_Posting Location : State/Province_** _TX_

**_Location : Postal Code_** _75234_

**_Remote_** _No_

**_Posted Min Pay Rate_** _USD $22.00/Hr._

**_Posted Max Pay Rate_** _USD $25.00/Hr._

**_Prioritization_** _Tier 2 – Staffing Needs_

**_Posted Min Pay Rate_** _USD $22.00/Hr._

**_Posted Max Pay Rate_** _USD $25.00/Hr._

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