• ATE Support Services Coordinator

    Crash Champions (Farmers Branch, TX)


    Champions Do More

     

    The Support Services Coordinator supports the day-to-day operations of the training center by managing equipment shipments, coordinating travel and facility needs, and assisting with new hire logistics. This role plays a key part in ensuring a smooth, organized experience for employees and visitors by handling operational tasks with consistency and attention to detail. This is a onsite position.

    Responsibilities

    + Coordinate the shipment of technology, equipment, and materials to new hires prior to their start date

    + Track onboarding logistics using a master checklist to ensure all required items are completed before new hire start date.

    + Book and manage travel arrangements for new hires attending in-person training, including flights, hotel accommodations, and ground transportation

    + Monitor travel schedules and handle last-minute changes or cancellations, ensuring a smooth experience

    + Serve as the primary point of contact for new hires regarding travel and logistics

    + Submit tickets for technology setup, system access, and workspace or facility needs

    + Confirm new hire start dates, shipping addresses, and travel preferences

    + Maintain inventory of supplies and reorder items as needed

    + Partner with internal teams to ensure all equipment is prepared and shipped on time

    + Schedule and track shipments, resolve delivery issues, and confirm receipt with recipients

    + Order and coordinate catering for in-person training sessions, accounting for dietary restrictions

    + Support on-site training events by preparing materials, setting up rooms, and welcoming new hires

    + Assist with vendor meetings, internal tours, and events held at the training center

    + Send pre-arrival communications with onboarding, travel, and logistics details

    + Identify recurring issues or inefficiencies in the process and recommend solutions

    + Maintain documentation and trackers related to onboarding logistics and travel coordination

    Qualifications

    + High school diploma or equivalent required; associate’s or bachelor’s degree preferred

    + 2+ years of experience in logistics, operations coordination, administrative support, or a similar role

    + Strong organizational and time management skills with the ability to manage multiple priorities simultaneously

    + Experience coordinating travel, shipments, or event logistics preferred

    + Proficient in Microsoft Office Suite (especially Excel, Outlook) and comfortable learning internal systems or tools

    + Excellent written and verbal communication skills

    + High attention to detail and ability to follow through on tasks with minimal supervision

    + Ability to troubleshoot and adapt quickly to last-minute changes or issues

    + Professional, service-oriented attitude with a focus on delivering a smooth experience for others

    + Comfortable working both independently and in collaboration with internal departments (e.g., IT, Facilities, Training)

    + Ability to lift and carry up to 35 lbs. and must be able to stand for long periods of time in automotive shop environments

    Submit a Referral

    **Job Post Information* : Posted Date** _2 weeks ago_ _(4/22/2025 2:43 PM)_

    **_Job ID_** _2025-13439_

    **_\# of Openings_** _1_

    **_Category_** _ATE_

    **_Location : Address_** _1910 Crown Drive_

    **_Posting Location : City_** _Farmers Branch_

    **_Posting Location : State/Province_** _TX_

    **_Location : Postal Code_** _75234_

    **_Remote_** _No_

    **_Posted Min Pay Rate_** _USD $22.00/Hr._

    **_Posted Max Pay Rate_** _USD $25.00/Hr._

    **_Prioritization_** _Tier 2 – Staffing Needs_

    **_Posted Min Pay Rate_** _USD $22.00/Hr._

    **_Posted Max Pay Rate_** _USD $25.00/Hr._

    #ATE