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Voice and UC Product Manager
- Windstream Communications (Baton Rouge, LA)
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Windstream Holdings, Inc., is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S.
+ Kinetic is a premier internet solutions provider on a mission to deliver ultra-fast, reliable internet to consumers and small businesses across the U.S., helping them Internet better™.
+ Windstream Enterprise is a leading managed services provider providing strategic communications and security products to mid-size businesses and enterprise clients.
+ Windstream Wholesale provides high-capacity, high-performance networking solutions and services to other telecom carriers, data centers, content providers and enterprises.
The Windstream team provides innovative software and network solutions to connect people and empower business in a world of infinite possibilities!
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About the Role:
The Principal-Product Management is a strategic role within the Voice & Unified Communications (UC) product management team. This position will focus on contributing to the development, innovation, and market success of Windstream's Voice and UC product portfolio. The Principal-Product Management will leverage deep industry knowledge, customer insights, and technical expertise to deliver products that meet customer needs and align with Windstream's business objectives. This role requires collaboration with cross-functional teams, including sales, marketing, engineering, and operations, to ensure the seamless execution of product strategies.
What You’ll Do:
+ Develop and articulate a clear product vision and strategy for products within the Voice & UC portfolio.
+ Conduct market research and competitive analysis to identify market trends, customer needs, and opportunities for product innovation and differentiation.
+ Lead roadmap planning process, ensuring alignment with business goals and customer requirements.
+ Concept to launch, including requirements gathering, design, and testing.
+ Manage product lifecycle, including enhancements, updates, and retirement of products.
+ Collaborate with engineering and operations teams to ensure products are delivered on time, within budget, and meet quality standards.
+ Work closely with sales and marketing teams to develop go-to-market strategies and support product launches.
+ Engage with customers and partners to gather feedback and validate product concepts and features.
+ Lead cross-functional teams in collaborative efforts to achieve product goals and business objectives.
+ Serve as the primary point of contact for internal and external stakeholders regarding product-related inquiries.
+ Establish and track key performance indicators (KPIs) to measure product success and identify areas for improvement.
+ Provide regular reports and updates to senior leadership on product performance, market trends, and strategic initiatives.
Do You Have:
+ College degree and 8+ years professional level experience with 3-4 years supervisory experience; or 12+ years professional level-related experience with 3-4 years supervisory experience; or an equivalent combination of education and professional level related experience required.
+ Proven track record of successful product development and management in the telecommunications industry, with a focus on Voice and Unified Communications preferred.
+ Strong analytical, strategic thinking, and problem-solving skills.
+ Excellent communication and interpersonal skills, with the ability to influence and lead cross-functional teams.
+ Ability to work in a fast-paced environment and handle multiple projects simultaneously.
**Physical Tasks** - Standing Occasionally: 0-33% | Walking Occasionally: 0-33% |Sitting and Stationary: Continuously: 67-100% | Bending: Occasionally: 0-33% | Crouching: Occasionally: 0-33% | Carrying: Occasionally: 0-33% | Reaching: Occasionally: 0-33% |Lifting -Lowering >1-15 lbs: Occasionally: 0-33% | Repetitive Hand Action: Medium Dexterity: Continuously: 67-100% | Fine Manipulating: Frequently: 34-66%
**Audio Visual Needs** - Hearing: Continuously: 67-100%| Near Vision: Continuously: 67-100% | Far Vision: Occasionally: 0-33% | Peripheral Vision: Occasionally: 0-33%
**Equipment Used in Job Performance** : Computer, Printer, Fax, Telephone, Basic Office Supplies, Copier
The starting compensation range for this job is $89,300 to $117,200.
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Our Benefits:
+ Medical, Dental, Vision Insurance Plans
+ 401K Plan
+ Health & Flexible Savings Account
+ Life and AD&D, Spousal Life, Child Life Insurance Plans
+ Educational Assistance Plan
+ Identity Theft, Legal, Auto & Home and Pet Insurance
+ https://windstreambenefits.com
Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans.
Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.
**Notice to Non-U.S. Citizens:** Windstream, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Windstream with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Windstream’s network. _If you are not a U.S. citizen, please notify your recruiter or email [email protected] as soon as possible for information on Windstream’s foreign personnel disclosure and approval requirements._
Job Details
Job Family** **Marketing
Job Function** **Product Management
Pay Type** **Salary
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