• Hardware Technician 2

    Orion Consortium (Columbia, MD)


    + The Hardware Technician 2   provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment.

    + Conducts sites surveys; assesses and documents current site configuration and user requirements.

    + Analyzes existing requirements and prepares specifications for hardware acquisitions.

    + Develops hardware installation schedules.

    + Prepares drawings documenting configuration changes at each site.

    + Prepares site installation and test reports. Trains site personnel in proper use of hardware.

    + Builds specialized interconnecting cables.

    + Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment

    +  Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling

    +  Maintain government and/or vendor-manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems

    +  Follow standard operating procedures for the Connectivity Operations Team, including the use of ticketing systems and documentation

    + Support network upgrade projects or initiatives

    + Support end-user connectivity needs

    REQUIREMENTS

    Required Skills, Experience, and Education:

    Minimum education and experience level: High School/GED with seven (7) years of experience. Equivalent education and experience: Associate’s degree and five (5) years of experience.

     

    Must have one of the following 8570 certifications: A+ CE, NET+ CE, SSCP

     

    Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals. Well-versed in installing windows, software, applications, antivirus and patches

     

    Demonstrated ability to read and understand technical manuals and schematics

     

    Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access)

     

    Able to manage time and priorities effectively

     

    Able to work efficiently with minimal supervision

     

    Proficient in working with end-users remotely

     

    Demonstrated expertise in Microsoft Windows 7 and 10

     

    Familiar with Active Directory security and policies

     

    Excellent analytical and problem solving skills

     

    Must be able to drive company vehicle.

     

    Must be available to work an 8 hour shift between the hours of 6am-6pm, as determined by management.

     

    Must be able to lift up to 50 pounds. The usual and customary methods of performing the job's functions require the following physical demands: Significant lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; periodic work in tight areas.

     

    Required Clearance:  Candidate must have a TS/SCI polygraph clearance

     

    Position requires a TS/SCI.

     

    Powered by JazzHR