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Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Director, Product Management

What does a successful Director of Product Management do at Fiserv?

The Director of Product Management leads the strategic vision, development, execution, and success of Fiserv's Customer Relationship Management (CRM) business. Collaborating closely with cross-functional teams, including Product, Development, Marketing, and Sales, this role ensures the delivery of innovative and market-leading software products that meet customer needs and drive business growth. A key focus is managing and cultivating a strategic partner relationship and integrating their offerings into the company's CRM solutions.

What you will do:

+ Lead CRM business product management to ensure the team's success in delivering high-quality software products.

+ Serve as the primary relationship manager for a strategic partnership and act as a liaison between our organization and the partner.

+ Develop and execute the product roadmap in collaboration with the strategic partner, aligning with the company's strategic goals and market demands.

+ Identify and pursue growth opportunities within the partnership and develop strategies to achieve mutually beneficial goals.

+ Conduct regular business reviews with the partner, tracking and reporting performance metrics and key success factors.

+ Drive effective product launches, working closely with Marketing and Sales teams to develop marketing strategies, pricing, and go-to-market plans.

What you will need to have:

+ Bachelor's or Master's degree in a relevant field, such as Computer Science, Software Engineering, or Business, and/or equivalent military experience.

+ 8+ years of experience in software product management, with a track record of successfully developing and launching software products and managing strategic partnerships.

+ 8+ years of experience in leading and motivating cross-functional teams and external partners.

+ 8+ years of experience in conveying complex concepts to technical and non-technical stakeholders effectively.

+ 8+ years of experience in managing and cultivating strategic partnerships, with a focus on innovation and growth.

What would be great to have:

+ Strong understanding of market dynamics, customer needs, and banking industry trends.

+ Demonstrated strategic thinking and ability to drive innovation and change in the software product space.

+ Excellent analytical and problem-solving skills, with the ability to make data-driven decisions.

+ Proven experience in conducting market research and competitive analysis.

+ Experience in driving successful product launches and developing go-to-market strategies.

+ Strong presentation skills and experience representing organizations at industry events.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

_Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate._

Thank you for considering employment with Fiserv. Please:

+ Apply using your legal name

+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected] . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.