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Job Description

General Purpose

Provide excellent customer service, assisting customers with their inquiries and purchases, and ensuring the store is well-maintained, clean, and organized. Promote a welcoming and friendly atmosphere.

Job Duties and Responsibilities

+ Greet customers in a friendly and welcoming manner, and provide assistance with their shopping needs. Answer customer questions, provide product information, and offer suggestions or recommendations as needed

+ Process customer purchases, handle cash and credit card transactions accurately, and operate the cash register or point-of-sale system efficiently

+ Acquire an understanding of the products sold in the store. Stay up-to-date with new arrivals, promotions, and special offers to effectively assist customers in finding the right products

+ Handle customer complaints and concerns professionally and escalate issues to the store manager if necessary, aiming to achieve a satisfactory resolution

+ Stock, rotate, and organize shelves and displays; ensure that products are properly labeled and priced

+ Keep store looking clean and organized; perform daily assigned cleaning jobs

+ Help monitor inventory levels and notify supervisor when products need to be replenished or reordered. Assist in regular inventory counts

+ Be vigilant for shoplifting or fraudulent activities and report any suspicious behavior or incidents to the store security or management

+ Answer incoming calls

+ Complete shipping activities (e.g., UPS)

+ The Creamery: cut cheese samples, variety bags, and cheese trays; bag curd in wrap area; bag candy; scoop ice cream

+ Alban’s: load and unload customer vehicles; load/unload freight trucks; fill propane tanks

+ Follow all safety and sanitation procedures

+ The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required

Part Time

$13.50 per hour

Requirements

An Equal Opportunity Employer

Education and Experience

+ High school diploma or equivalent preferred

+ 0 to 1 year of retail, customer service, or related experience

+ Certification and/or License – may be required during course of employment

Knowledge, Skills, and Abilities

+ Strong customer service skills

+ Able to complete basic arithmetic, such as addition, subtraction, multiplication, and division

+ Able to handle cash transactions accurately

+ Able to respond courteously and efficiently to inquiries, complaints, and requests

+ Able to project a professional image

+ Able to communicate clearly and effectively

+ Able to work in a team-oriented environment

+ Familiarity with food safety regulations and practices to maintain a clean and hygienic work environment