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Shift Leader

Tioga Downs is hiring a Shift Leader to join our growing Dunkin' team. $16.50/hour PLUS Tips!!

ESSENTIAL DUTIES AND RESPONSIBILITIES:

+ Responsible for prompt, efficient and courteous service to guests in accordance with company policies, procedures and standards.

+ Communicate shift priorities, goals and results with team members

+ Support the training of crew members as requested

+ Provide great guest service, resolving guest issues while being polite and respectful

+ Ensure Brand standards, recipes, and systems are executed

+ Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws

+ Manage cash over/short during shift

+ Ensure all products are prepared according to Brand standards

EDUCATION and/or EXPERIENCE:

+ High School diploma or GED required.

+ Previous Food Service experience highly preferred

+ Demonstrated ability to deliver an exceptional guest experience

+ Experience training, coaching, or leading small groups is a plus!

PHYSICAL DEMANDS :

The Associate must frequently lift and/or move up to 50 pounds.

WORK ENVIRONMENT:

The noise level in the work environment is usually moderate to loud.

Dunkin' operates between 5:30AM - 2AM, 7 days per week. Availability on nights, weekends, and holidays may be necessary for this position.

Benefits Include:

+ Daycare services for employees only - open 7 Days a Week 7 am until 11 pm at Great Rates (Subsidy may also be available)

+ Generous 401K plan - 100% Vested from the beginning!

+ Medical, Dental, Vision and Life Insurance available for Full-Time Employees

+ Paid Time Off, Sick Time and Holiday Pay

+ Tuition Reimbursement *for eligible employees*

+ Discounts available for Hotel, Restaurants, Spa Services, and more