• Service Writer - Heavy Equipment

    Keith Titus Corp (Weedsport, NY)


    Service Writer - Heavy Equipment

    Job Details

    Job Location

     

    Exit 40 Truck Services - Weedsport, NY

    Position Type

    Full Time

     

    Salary Range

     

    $18.00 - $24.00 Hourly

     

    Job Shift

     

    Mon-Fri / 7:30AM-5:00PM

    Description

    Join our team today!

     

    Mon-Fri: 7:30am to 5:00pm

     

    $18.00-$24.00 hourly (based on experience)

     

    Must have heavy equipment (Truck and Trailer Knowledge)

    Responsibilities:

    + Review, modify and finalize repair orders accurately within 24 hours max of completion direct questions to Foreman and Supervisor where appropriate

    + Invoice customers at time of closing order>confirm price table accuracy/customer billing information

    + Check daily, process and schedules all offsite work relative to outside PMs, break downs and DVIR reported issues. Coordinate and follow-up on outside vendors regularly regarding outstanding scheduled repairs.

    + Compiles repair details in Transman for onsite units and road service trucks.

    + Opens warranty claims, tracks & process, follow up on warranty shortages and claims requiring additional information/parts/pictures.

    + Develops estimates and communicate immediately 10% variance

    + Adept and proficient at Transman, TMW and all required Microsoft Suite tools used.

    + Adept and proficient with all shop related operating procedures, processes and workflows

    + Responsible for rotating week and weekends on call coverage (company cell phone provided or reimbursement)

    + Answer incoming calls in a professional manner, return all customer calls prior to close of business each day. Follow up to completion on all inquiries.

    + Knowledgeable and supports Safety, ELD & CSA communications with Drivers

    Benefits:

    + Aetna Meritain (offer 2 plans)

    + Company Sponsored HRA card (Health Reimbursement)

    + Excellus Dental

    + Excellus Vision

    + Pet Insurance / Pet Discount Program (3 program options)

    + Colonial Supplemental (accident, medical bridge, disability, cancer, Voluntary Life/ADD)

    + Company Sponsored Group Life Insurance (1x annual salary)

    + EAP- Employee Assistance Program

    + Profit Share Program

    + 401K with Company Match

    + PTO (Paid Time off)

    + 6 - Paid Holidays

    Qualifications

    Requirements :

    + Must be able to pass a post-hire drug screen, background check and employment verification

    Location:

    + Weedsport, NY

    Company Website :

    + www.pagetrucking.com