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Sales Associate - Garden Center

Theisen Home Farm Auto

1 Positions

ID: 3095352

Posted On 03/04/2025

Refreshed On 04/23/2025

Job Overview

Sales Associate - Garden Center

**Employment Type:** Full time, part time, temporary

**Supervisor:** Store Manager

Job Description

The Sales Associate is responsible for performing general sales duties in their assigned department but also assisting in other areas of the store as needed. They display a helpful, friendly attitude towards all customers to make Theisen’s the Best of the Best in our industry. This involves greeting and assisting customers, helping them to determine correct merchandise for their needs and explaining benefits and features of merchandise. They may also perform general upkeep of the facility and may assist on cash registers.

Qualifications

+ 3-12 months retail experience preferred

+ Valid driver’s License with a clean driving record

Key Responsibilities

+ Provide excellent customer service

+ Approach customers storewide and ask if help is needed and take them to the location of merchandise

+ Explain benefits and features of merchandise to customers and suggest add-on merchandise

+ Maintain general knowledge of all products, may need to have expertise in specific product areas

+ Compute price quotes, order merchandise from order catalog, provide customers with business card with name and contact information, and follow up on customer special orders

+ Answer telephone and customer questions within established guidelines

+ Practice and maintain security measures

+ Communicate out-of-stocks using hot sheet/new item requests

+ Use radios to request additional help

+ Assist customers with check out and carryouts

+ Maintain accuracy of shelf tagging, arrange merchandise by shelf label, and set up merchandise displays

+ Receive merchandise shipments, and check them against receiving reports

+ Remove merchandise from packaging, match items with stock numbers, and price and tag merchandise

+ Restock shelves and displays and assemble products as needed

+ Process Interstore transfers

+ Cleaning duties which include but aren’t limited to facing merchandise, dusting shelves/displays and merchandise, sweeping and vacuuming, cleaning windows, and emptying trash

+ Maintain cleanliness and merchandising that meets or exceeds the Theisen’s Brand requirements

+ Other tasks as requested by management may include but are not limited to: checking desk/mail box, preparing and participating in physical inventory, unloading warehouse delivery trucks, delivering merchandise to customers, and running cash registers

Required Knowledge, Skills, and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

+ Good customer service skills

+ Basic math skills

+ Exhibit a high level of integrity and business ethics

+ Ability to answer phones, and learn cash register functions

+ Familiar with forklift and pallet jack operations is preferred but not required

+ Excellent verbal communication skills

+ Possess a positive attitude, good listening skills and an outgoing personality

Physical Demands

Frequent physical demands include lifting up to 25 lbs., walking, standing, bending, reaching, dexterity and light grasping. Occasional physical demands include lifting up to and over 50 lbs., climbing stairs, squatting, and firmly grasping. The associate is required to talk and hear. Must be able to work required shifts including nights and weekends, and maintain attendance standards. Specific vision abilities required by this job include vision adequate for the incumbent to perform the responsibilities and functions of the job efficiently. The associate must have the manual dexterity to manually operate and use a computer/cash register and/or RF.

Work Environment and Working Conditions

Work will normally be performed inside of the store facility; however, some work may occasionally be performed outside in conditions ranging from cold below 32 degrees to heat above 100 degrees. The work environment is usually fast paced with regular deadlines and sales expectations. Extreme noise and vibrations may occasionally be experienced. Associates may be subjected to hazards such as burns, cuts, electrical, explosive, and mechanical. Due to the nature of the work, associates may be exposed atmospheric conditions such as dust fumes, odors, and poor ventilation. For the safety of our associates, all associates may be required to wear protective devices from time to time, depending on the job/task being performed.

Benefits

Part-Time and Full-Time Eligible:

+ Competitive match on 401K

+ PTO

+ Holidays

+ Birthday-off with pay

+ Associate discount and many other benefits

Full-Time Also Eligible:

+ Health insurance

+ Dental insurance

+ Vision insurance

+ Flexible spending accounts

+ Short-term and long-term disability

Company Culture and Values

At Theisen's, our company culture is built on a foundation of respect, collaboration, and service to our communities. We believe in putting Customer First, working together as One Connected Team, and always finding ways to Give Back. These three pillars guide how we approach our work and interact with each other every day.

We are committed to fostering an inclusive and supportive environment where every associate is valued and encouraged to grow. At Theisen's, we strive to make a positive impact on our customers, our communities, and each other, creating a workplace where hard work, dedication, and innovation are celebrated.

Theisen’s is proud to be an Equal Opportunity Employer. We do not discriminate against any associate or applicant for employment based on race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, disability, status as a veteran, or any other federal, state, or local protected class.

Primary Contact

315330

Kelly Boge

HR Generalist, Human Resources

563-556-4738

Phone

Phone

Phone

Fax

[email protected]

Email

True

True

True

Job Details

Categories

Retail Sales

Location

Dyersville, IA

Job Type

Employee

Full/Part

Full Time

Company ID

1280

Job REQ #

3095352

\# Positions

1

Start Date

20250304

End Date

20250605

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Theisen Home Farm Auto

About the Company

Theisen's is an independent, family-owned chain of Home, Farm and Auto stores, with locations in Dubuque, Maquoketa, Dewitt, Anamosa, Monticello, Tipton, Dyersville, Vinton, lowa Falls, Charles City, New Hampton, Marshalltown, Cedar Rapids (2), Newton, Ames, Grinnell, Pella, Coralville, Indianola, Davenport IA, Sparta WI, Black River Falls WI and Jefferson, WI.

Theisen's is a member of Mid-States Distributing, a buying group comprised of independent, family-owned retailers across the country.

Theisen's was founded in 1927 by Leo & Kathryn Theisen. Theisen's headquarters are in Dubuque where the buying staff, advertising, accounting, human resources, MIS and distribution center are located.

**Theisen's** employs over 1200 associates. The philosophy at Theisen's is "people buy from people, not companies" and the company stresses that "our associates work with us, not for us". 6201 Chavenelle Road Dubuque , IA 52002-2634 (563)556-4738