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Systems Administrator II

Location MO - Knob Knoster-Whiteman AFB

Job Code 12915

# of openings 1

Alaka'ina Foundation A Family of Companies (FOC) is looking for a Systems Administrator II to support our government customer at Whiteman, Air Force Base, in Missouri.

DESCRIPTION OF RESPONSIBILITIES:

Under limited supervision installs, configures, and troubleshoots computer systems and associated assemblies and provides help desk technical assistance and training to system users.

+ Supports configuration, maintenance, troubleshooting, repair and analysis of data processing equipment.

+ Prioritizes work center organization, equipment, and processes based on performance requirements and mission needs.

+ Performs basic configuration, monitoring, troubleshooting, analysis and repair of Desktop and Server systems, Disaster Recovery Systems switches, networks, video systems.

+ Participates in the design, installation and administration of local systems using multiple protocols and various computer systems.

+ Writes detailed/technical problem reports, assists with root cause analysis and recommendations for configuration and process changes.

+ Installs, upgrades, and administers operating systems and application software in multi-user client/server environments, using authorized software.

+ Uses IT service management system and ensures Information Assurance requirements are met.

+ Provides Client System Administrator (CSA) duties for specific mission systems that require specialized support.

+ Maintain cross platform inter-connectivity for network services, authentication services, E-mail services and Web services.

+ Supports configuration, maintenance, troubleshooting, repair and analysis of data processing equipment.

+ Maintains basic knowledge of operations procedures and supporting documentation and leads their development.

+ Assists in implementing software and firmware/hardware updates.

+ Ensures technical support is available for system administrators and maintainers in execution of administration and maintenance tasks.

+ Provides technical support to systems upgrades and configuration changes.

+ Performs help desk, system administration.

+ Ensures Information Assurance requirements are met.

+ Participates in training and mentoring programs and practices.

+ Perform general housekeeping duties in support of a safe working environment.

+ Perform other related duties and tasks, as directed.

Work Environment, Physical Demands, and Mental Demands:

Typical office environment with no unusual hazards, occasional lifting to 20 pounds, kneeling, standing, and walking, routinely sitting and constant use of speech/hearing abilities for communication, constant mental alertness, and must be able to work under deadlines.

REQUIRED DEGREE/EDUCATION/CERTIFICATION:

+ Associates degree in a technical discipline or equivalent academic, military or technical training and three (3) years of directly related experience or equivalent combination technical and military experience. Batchelor's degree in information technology or related field, desired.

+ Possess and maintain a DoD IAT Level II (or higher) Certification matched to assigned duties.

+ Must possess and maintain a current state issued driver’s license.

REQUIRED SKILLS AND EXPERIENCE:

+ Must be able to obtain and maintain SAP/SAR access.

+ Trained in information assurance to DoD 8570.01-M IAT Level II or higher.

+ Possess thorough system administration skills, knowledge, and technical competence in the management of workstations, information systems, networks to include both hardware and software.

+ Must possess excellent oral, written, and graphical communication skills.

+ Must be self-directed and able to establish and meet project guidelines/timelines.

+ Possess a general understanding and use of Microsoft Office Professional suite of software (Word, Access, Excel, PowerPoint, etc.).

REQUIRED CITIZENSHIP AND CLEARANCE:

+ Must be a U.S. Citizen

+ Must possess an active Top-Secret Clearance with the ability to obtain and maintain a DoD TS/SCI security clearance ("SCI eligible"). (Must be able to obtain and maintain TS/SCI SAP/SAR Security Clearance, as required.)

The Alaka`ina Foundation Family of Companies (FOCs) is a fast-growing government service provider. Employees enjoy competitive salaries. Eligible employees enjoy a 401K plan with company match; medical, dental, disability, and life insurance coverage; tuition reimbursement; paid time off; and 11 paid holidays.

We are an Equal Opportunity/Affirmative Action Employer of individuals with disabilities and veterans. We are proud to state that we do not illegally discriminate in employment decisions on the basis of any protected categories. If you are a person with a disability and you need an accommodation during the application process, please click here ([email protected]?subject=Request%20for%20accommodation.) to request accommodation. We E-Verify all employees

•EOE, including Disability/Vets” OR “Equal Opportunity Employer, including Disability/Veterans”

The Alaka`ina Foundation Family of Companies (FOCs) is comprised of industry-recognized government service firms designated as Native Hawaiian Organization (NHO)-owned and 8(a) certified businesses. The Family of Companies (FOCs) includes Ke`aki Technologies, Laulima Government Solutions, Kūpono Government Services, and Kapili Services, Po`okela Solutions, Kīkaha Solutions, LLC, and Pololei Solutions, LLC. Alaka`ina Foundation activities principally benefit the youth of Hawaii through charitable efforts which includes providing innovative educational programs that combine leadership, science & technology, and environmental stewardship.

For additional information, please visit www.alakainafoundation.com

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