• Hotel Front Desk Supervisor, Wuksachi Lodge

    Delaware North (Sequoia National Park, CA)


    The opportunity

     

    Delaware North Parks and Resorts is seeking a seasonal Hotel Front Desk Supervisor to join our team at Wuksachi Lodge in Sequoia National Park, California. As Front Desk Supervisor, you will be responsible for supervising front desk operations and providing exceptional service to our guests.

     

    If you’re looking for an opportunity to grow your career with a leading hospitality company and make connections with team members and guests from all over the world, apply now.

    Pay

    $19.50 - $19.50 / hour

     

    Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .

    What we offer

    + Health, dental, and vision insurance*

    + 401k with company match*

    + Paid vacation days and holidays*

    + Paid parental bonding leave*

    + Tuition or professional certification reimbursement*

    + Weekly pay

    + Free shift meal daily

    + Employee discounts - 50% off restaurant and pizzeria, 40% off other food and beverage, 20% off retail

    + Referral bonus – earn $200 for each eligible referral

    + Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide

    *Available for full-time, year-round team members

     

    Life in Sequoia National Park

     

    Looking for a job with a side of adventure? Be part of a global team fortunate enough to live and work in the natural beauty of California's Sequoia National Park! Each day inspires in special places like this.

     

    + Low-cost shared dormitory housing available for $65/ week including utilities and wi-fi

    + Housing includes free on-site laundry and communal area for cooking

    + Live amongst the giant sequoias

    + Access to hundreds of miles of hiking trails with campsites, caves, mountains, rivers, and lakes to explore!

     

    What will you do?

     

    + Train and supervise the front desk team members to ensure adherence to quality standards, deadlines, and proper procedures; evaluate team member job performance and recommend appropriate rewards or corrective actions

    + Provide team members with guidance on handling difficult problems or in resolving escalated guest complaints

    + Implement policies, procedures, and service standards in conjunction with management

    + Prepare and issue work schedules, deadlines, and duty assignments for office or administrative team members

    + Coordinate with housekeeping department

    More about you

    + At least 2 years' experience in hospitality, front desk experience is preferred

    + Prior supervisory experience preferred

    + Computer literate in MS Office programs; some experience with property management systems preferred

    + Must be fluent in English language both spoken and written

    + No college degree required

    Physical requirements

    + Stand and walk for entirely of shift, twist, crouch, bend at the waist repeatedly

    + Ability to lift and carry a maximum of 25 pounds on occasion

    + Visual and manual dexterity to operate computer and grasp items

     

    Shift details

     

    Overtime as needed

     

    Holidays

     

    Monday to Friday

    Weekends

    8 hour shift

     

    Who we are

     

    Sequoia National Park offers an opportunity to see the giant Redwoods that cannot be found anywhere else in the world. The work itself is exciting, and there are a lot of career opportunities for advancement and opportunities to transfer to other Delaware North properties located at the state and national parks across the country. We offer on-site housing and discounts on food, beverage, and retail. Shuttle service to town is provided.

     

    Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

     

    Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

     

    Together, we’re shaping the future of hospitality — come grow with us!

     

    Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.