• IT Technical Writing and Documentation

    EPS Corporation (Sumter, SC)


    IT Technical Writing and Documentation - (712)

     

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    Job Title

     

    IT Technical Writing and Documentation

     

    Location

     

    Sumter, SC 29150 US (Primary)

     

    Job Type

     

    Full-time

    Education

    Master's Degree

     

    Career Level

    Experienced (Non-Manager)

    Category

     

    Information Technology

    Job Description

    EPS Corporation is seeking an experienced IT Technical Writer to join our team. This position involves creating and maintaining clear, accurate, and detailed technical documentation for IT systems and processes. The ideal candidate will have a strong understanding of networking concepts, Unix/Linux systems, and IT infrastructure, along with excellent writing and documentation skills.

    Key Responsibilities:

    + Develop, update, and maintain technical documentation related to IT systems, processes, and procedures.

    + Create user manuals, system documentation, installation guides, and troubleshooting documents.

    + Collaborate with IT teams to gather technical details and ensure accuracy in documentation.

    + Translate complex technical concepts into clear, user-friendly content.

    + Assist in the preparation of training materials and technical briefings.

    + Ensure documentation is compliant with organizational and security standards.

    + Review and edit existing documentation for clarity, accuracy, and completeness.

    Requirements

    Qualifications:

    + Security Clearance: Must possess Secret Security Clearance.

    + Certifications:

    + CCNA (Cisco Certified Network Associate) or Network+ Certification

    + ITIL Foundation Certification

    + Education:

    + BS in a related field (e.g., Computer Science, Information Technology) OR

    + 5+ years of relevant experience in IT Technical Writing and Documentation.

    + Experience:

    + Minimum of 3 years of relevant experience OR

    + 5+ years of relevant experience in IT technical writing and documentation.

    + Strong experience with Unix/Linux systems and command-line tools.

     

    Familiarity with networking concepts and protocols

     

    Desired Skills/Other Considerations

     

    EPS Corporation is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.

     

    Type of Security Clearance Required

     

    Secret