• Family Advocacy Support Services (FASS)

    Hyperion Biotechnology, Inc. (San Antonio, TX)


    San Antonio, TX, USA | Salary | Full Time

     

    Hyperion Biotechnology, Inc. has been providing services to federal government customers for over 25 years. Our customers receive comprehensive services to meet the specified requirements of their projects. With strong leadership and corporate infrastructure, Hyperion offers support and solutions to ensure the successful execution of our customers' programs.

     

    Position Type: Full-Time, Exempt

    Position Summary

    The Program Support Specialist plays a critical role in supporting the U.S. Army Installation Management Command (IMCOM) G9 Family Advocacy Program (FAP) through a wide range of activities aimed at preventing and responding to domestic violence, child abuse/neglect, and problematic sexual behavior in children and youth (PSB-CY). The role supports mission readiness and strengthens military family functioning by delivering education, case coordination, data tracking, outreach, and administrative services.

    Primary Responsibilities

    + Conduct family needs assessments, biopsychosocial intake interviews, and maintain accurate documentation in the Army Family Web Portal (AFWP).

    + Deliver parent education sessions, group activities, and community-based outreach to support the New Parent Support Program (NPSP) and Domestic Abuse Victim Advocacy Program (DAVAP).

    + Assist with referral coordination to internal and external resources, including child care, financial aid, counseling, and legal services.

    + Provide crisis response, including 24/7 advocacy support as needed, safety planning, and emergency intervention.

    + Maintain compliance with all training and certification requirements mandated by DoD, Army Regulations, and contract-specific standards.

    + Attend clinical and multidisciplinary meetings (e.g., IDC-CCSM, FAC, MDT) and contribute to case review and service planning processes.

    + Support the planning and execution of FAP awareness campaigns and training events at the installation level.

    + Adhere to HIPAA, Privacy Act, and other confidentiality protocols in handling sensitive information.

    + Complete regular reporting and quality assurance documentation, including client surveys and annual impact summaries.

    + Required Qualifications

    + Bachelor's degree in Social Work, Psychology, Public Health, Human Services, or related field.

    + At least 2–3 years of experience in family advocacy, social services, case management, or behavioral health.

    + Working knowledge of military family dynamics, Army regulations, and the DoD Family Advocacy Program is highly preferred.

    + Familiarity with Microsoft Office Suite, and ability to navigate web-based reporting systems (AFWP).

    + Must be physically and mentally capable of performing program tasks, including lifting, travel, and event support.

    + Pass a background check including a National Sex Offender Registry check and state child abuse registry verification.

    + Possess a valid driver's license and be willing to travel locally or regionally (within 50-mile radius; with approval for further

     

    Hyperion is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, sex, national origin, age, disability, or any other basis prohibited by federal, state, or local law. You may self-identify on a voluntary basis.

     

    No question on this application is intended to secure information to be used for such discrimination. The company is required by federal regulations to report information as requested on the form. Your contribution of this information is completely voluntary and in no way affects the decision regarding your employment opportunity. The information you provide is strictly confidential.