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Mobile Service Technician
- Access Dubuque (Dubuque, IA)
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Mobile Service Technician
Bodensteiner Implement Co
1 Positions
ID: TFZQRHhyNzQrMW15SlFz
Posted On 04/29/2025
Job Overview
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$("#spanTitle").html(' **Mobile Service Technician** ');
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**Location:** All Locations
**Type of Employment:** Full-Time
Position Specifics
**Department:** Service
**Reports to:** Service Manager
**Supervises:** None
**Dealer Profile Administration (DPA) Code:** Mobile Service Technician
Purpose
Independently perform in-field equipment diagnostics and repairs by operating a mobile service vehicle and traveling to customer locations. Candidates require a strong work ethic to complete a task efficiently with minimal supervision. Individual will serve as an in-field representative for the dealership to provide service solutions. Responsibilities include managing a mobile service schedule to meet customer expectations, while meeting field revenue expectations. Must maintain a mobile parts stock, including tracking and billing coordination. Communication skills required to clearly articulate aspects of work being performed to a customer in a courteous and effective manner.
Responsibilities
+ Perform diagnostics and repairs on John Deere equipment and technology predominately at customer locations
+ Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information.
+ Accountable for billable time and parts on assigned work orders
+ Collaborate daily with Service Manager to ensure dealership and customer priorities are aligned
+ Actively identify, market and communicate solutions for customer service opportunities in area of responsibility
+ Proactively forecast and maintain accurate inventory of parts kept in stock on service vehicle
+ Establish, maintain and grow a service-oriented relationship with customers, co-workers and supervisors.
+ Mentors and assists Service Technician and Apprentice Technicians in and out of the shop.
+ Must maintain Advanced Service Technical Certification, including continuing education training.
+ Operates and maintains vehicles, tools and equipment required to perform job responsibilities
+ Maintains operational knowledge of John Deere and competitive products including precision technologies
+ Maintains a clean work area and performs work in a neat and orderly fashion
+ Follows all safety rules and regulations in performing work assignment
Experience, Education, Skills and Knowledge
+ 5+ years of experience performing service repairs; Advanced Service Technician certificate; demonstrated experience consistently meeting performance metrics preferred
+ Experience performing repairs and maintenance in the Field using special tools and equipment following Technical Manual procedures on machines of the Technician’s specialty
+ Experience with the mechanical, electrical and hydraulic systems used in off road, construction, lawn, or heavy equipment
+ Experience operating vehicles, tools, and equipment for diagnostic purposes
+ Experience with basic computer functions; experience using Service ADVISOR™ or other computer based diagnostic repair tools preferred Experience working cooperatively in a team environment
+ Experience communicating effectively verbally and in writing
+ Must have an adequate toolset to perform job responsibilities
+ High School Diploma, GED, or equivalent experience required; Associate degree preferred
+ Valid driver’s license and health card required; CDL (Commercial Driver’s License) preferred
Please contact Karla Baumler, Human Resources Manager, at [email protected] for more information.
Primary Contact
345437
Karla Baumler
Human Resources Manager,
563-382-2961
Phone
Phone
Phone
Fax
Email
True
False
True
Job Details
Categories
Maintenance/Repair
Mechanic
Technical
Location
Dyersville, IA
Job Type
Employee
Full/Part
Full Time
Qualifications
Education
High School/GED
Company ID
916
Job REQ #
TFZQRHhyNzQrMW15SlFzV2xUemkrK2xXTDYzbVRvdGhNWUtBNlF5VkxDZy9ibUJiNXdvOUdwejVlS3NZa0tGY0JsQzYvMXhSTmYwak53K3hOZVJMaGc9PQ==
\# Positions
1
Start Date
20250429
End Date
20250606
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Bodensteiner Implement Co
About the Company
Bodensteiner Implement Company operates John Deere retail locations serving more than 12 contiguous northeast Iowa counties through 10 retail locations. Bodensteiner's holds contracts with John Deere for Agriculture Equipment, Commercial and Consumer Equipment, and Commercial Worksite Products, in addition to other strategic product partnerships. We are proud to be a John Deere dealer and take pride in servicing our customers beyond their expectations. We want to be the most successful John Deere dealership in the region. Emphasizing proficiency, profit, and esteem, we will work to prosper in every area of corporate development.
If you're the kind of person who strives to do great work, excels in creative environments, thrives in teams, and lives from problem solving- this is the place for you. At Bodensteiner Implement we aspire to provide a rewarding and enjoyable atmosphere which promotes personal satisfaction and team success. We will foster an environment of open communication and company solidarity. And you would be rewarded in ways that matter; through opportunities for career growth; through experience in an inclusive, diverse culture; and through our outstanding compensation and benefits offerings.
Please contact Karla Baumler, Human Resources Manager, at [email protected] for more information.
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