• Quality Improvement Associate - Radiology AOMC

    Arnot Health (Elmira, NY)


    Job Description

    Arnot Health is seeking a dedicated Quality Improvement Associate to support our Department of Radiology. This role plays a vital part in ensuring quality, compliance, and operational efficiency within the department. You’ll be joining a collaborative team and providing both clerical and administrative support—all while contributing to the improvement of patient care services.

    Schedule:

    + Full-Time, 40 hours per week

    + Monday through Friday, Day shift

    + 6 Paid Holidays

    Key Responsibilities Quality & Compliance:

    + Assist with collecting, analyzing, and monitoring data related to compliance and departmental operations.

    + Participate in quality and performance improvement initiatives.

    + Gain and apply knowledge of regulatory standards in a healthcare environment.

    + Identify areas for process improvement and contribute to enhancing departmental performance.

    Clerical & Administrative Support:

    + Serve as the department’s receptionist: greet visitors, answer calls professionally, and direct inquiries appropriately.

    + Utilize electronic medical records and Radiology systems (HIS/RIS, PACS, iConnect, EPIC).

    + Manage radiology disc production and legal tracking.

    + Assist in exam ordering and coordinate information flow among staff and physicians.

    + Provide support for day-to-day operations, including phone coverage, data entry, and document handling.

    Technology & Communication:

    + Use Microsoft Office applications and various Radiology-specific systems.

    + Communicate clearly and courteously with patients, staff, and external partners.

    What We're Looking For:

    Education & Experience:

    + High school diploma or equivalent required.

    + Prior hospital or medical secretarial experience preferred.

    + Familiarity with radiology procedures and terminology a plus.

    + Experience in customer-facing roles (retail, phone support) is a plus.

    Skills & Qualities:

    + Strong organizational and multitasking skills.

    + Proficient in basic computer functions and Microsoft Office.

    + Professional demeanor and a team-oriented attitude.

    + Ability to maintain confidentiality and prioritize patient needs.

    Physical Requirements:

    + Ability to lift up to 25 lbs., with some bending, reaching, and walking

     

    Ready to make a difference in healthcare? Apply today and join our Radiology team!

    Requirements