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Position Overview

The Regional Facilities Director (RFD) is responsible for overseeing the maintenance operations and capital infrastructure across multiple regions, each consisting of multiple properties. The RFD will manage Regional Facilities Managers (RFM) and be accountable for the planning, development, and execution of capital projects, preventative maintenance, safety protocols, and utility management. This role also includes the development of maintenance teams, vendor management, and contract administration.

Additionally, the RFD will ensure compliance with safety standards, assist with risk management, and maintain efficient operations across all properties, contributing to long-term capital planning and property improvement initiatives.

Essential Functions and Responsibilities

Capital Planning & Project Management

+ Develop and manage capital planning for a portfolio of apartment developments, integrating plans into annual operating budgets.

+ Analyze existing property conditions and assist in preparing and maintaining a 5-year rolling capital expense plan.

+ Create detailed specifications, scopes of work, and contractor bids for major projects, coordinating vendor selection, bid negotiation, and project oversight.

+ Track and control project schedules to ensure completion under budgetary constraints, obtaining necessary permits and licenses.

+ Administer contracts for routine maintenance and large-scale projects, including turnover, landscaping, HVAC, and mechanical/structural repairs beyond the site staff’s expertise.

Preventative Maintenance & Vendor Management

+ Implement preventative maintenance programs, ensuring that equipment is well-maintained either by site staff or service vendors.

+ Manage vendor contracts and performance to provide quality, competitively priced services for repairs, maintenance, and major projects.

+ Maintain and update a preferred vendor list and oversee inventory control systems for maintenance supplies.

+ Evaluate and audit turnover procedures, ensuring consistency in materials, supplies, final product, and cost control across the portfolio.

Team Development & Leadership

+ Interview, assess, and hire Maintenance Technicians, Maintenance Supervisor, and Regional Facilities Managers, ensuring the selection of qualified personnel.

+ Provide ongoing training, mentoring, and coaching to maintenance teams on technical skills, turnover procedures, safety protocols, and inventory control.

+ Conduct regular performance assessments and support career development for maintenance team members.

Safety & Risk Management

+ Conduct property safety inspections with Property Managers, Maintenance Supervisors, and Regional Facilities Managers, addressing safety concerns, asbestos/lead compliance, and general maintenance.

+ Champion safety programs, ensuring compliance with company policies and regulatory standards, and promoting a safety-first culture across all properties.

+ Assist the Risk Management team with insurance claims and related reporting, interfacing with insurance adjusters to meet company standards.

Operational Oversight & Compliance

+ Oversee quarterly apartment and safety inspections, ensuring that properties meet required standards.

+ Inspect maintenance shops, storage rooms, and inventory, ensuring proper organization and compliance with procedures.

+ Assist with utility and environmental management, identifying opportunities for increased energy efficiency, including the implementation of Energy Star appliances, LED lighting, and water conservation measures.

+ Support Maintenance Supervisors in troubleshooting complex maintenance issues and resolving emergency situations, such as system failures or storm damage.

Other Responsibilities

+ Serve as a technical advisor and mentor to the maintenance staff, providing guidance on complex repairs and projects.

+ Ensure uniforms for all maintenance team members to ensure professional dress and appearance always.

+ Be available on a 24-hour basis to address emergencies or critical situations.

+ Perform other duties as required to support the success of the portfolio.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Education and Experience

+ A college or university degree is highly preferred, or relevant industry training, credentials, and certifications document technical expertise.

+ 5-6 years’ experience in maintenance and construction and repair for apartment communities; Minimum 3 years’ experience in multi-family maintenance managerial position.

+ Related managerial experience consisting of 15 years, more experience preferred.

+ Residential experience is required, preferably affordable and conventional multifamily.

+ Must be willing and able to travel for extended periods, and at times with short notice

+ Excellent communication skills are critical, including verbal and written.

+ Good working knowledge of Outlook, Word, Excel, and Real Page Mobile Facilities.

Work Conditions & Physical Demands

+ Able to work independently or as a team member to assist employees, and managers with special projects.

+ Strong collaboration skills – works well across functional areas—excellent relationship-building skills; able to collaborate with various levels of the organization.

+ Possess the ability to assess situations, examine the technical aspects of solutions, recommend solutions, followed by successful project completions.

Expected Hours of Work & Travel

+ Days and hours of work are generally Monday through Friday and, at times, weekends as applicable.

+ Travel up to 60% on an annual basis to include overnight travel.

Physical Demands

+ Ability to walk the grounds and apartments, ascend stairs around the property, lift 60 lbs., climb ladders over 10 feet, and perform other general physical activities such as bending, kneeling, pushing.

Values We Seek

+ Respect: Respect is shown by demonstrating a sense of self-awareness and reflecting on one's own words and actions to adapt, grow, and succeed. We embrace our differences while recognizing what brings us together.

+ Collaboration: Collaboration begins with strengthening our relationships with our residents, owners, partners, and employees, relying on strong communication and a deep understanding of the values and needs of all those involved.

+ Service-Focused: Understand what internal and external stakeholders' value and anticipate their needs; strives to create a meaningful experience and build lasting relationships.

+ Performance: Achieving exceptional performance requires us all to be working on the right things at the right time and, in doing so, staying aligned with our business fundamentals and priorities. It also requires us to understand the business – carefully and critically analyzing our performance and metrics and weighing options and risks before decisions are made.

EOE/Disabled/Veterans Statement

We are an Equal Opportunity Employer. Each applicant for employment is solely based on job qualifications, regardless of race, color, religion, sex, sexual orientation, genetic information, age, disability, national origin, veteran status, or any other classification protected by law.

Background Check Process

Employment with Millennia Housing Management, Ltd. is contingent on completing a complete background check process, including reference, pre-employment drug testing, credit, and criminal background review.

About The Millennia Companies:

Founder and Chief Executive Officer Frank T. Sinito entered the real estate business in 1985 with the purchase of a 14-unit multi-family development in Northeast Ohio, handling all aspects of property management and developing a passion for providing exemplary and caring service to residents. From this start, Sinito went on to acquire additional apartment developments, and, in 1995, he founded The Millennia Companies® (Millennia), a high-performance business enterprise that has grown to operate in a diverse set of sectors; opportunities exist in multi-family real estate development, property management, commercial real estate, hospitality and more. We invite you to thrive in your career here as we serve thousands of residents, clients, and customers throughout our dynamic group of companies.

You can make a difference at Millennia. Do you value respect, service, performance, and collaboration? These values drive our culture and success, and we recruit employees who embody them. When you join our team, you will be part of an environment that fosters growth and enables excellence. You will also meet passionate employees who work together to advance our mission and create a culture of excellence recognized by industry associations. In 2020, Millennia ranked #1 on the Affordable Housing Finance (AHF) list of Top 10 Companies Completing Substantial Rehabilitation, #4 on the AHF list of Top 50 Affordable Housing Owners, and #18 on the Multi-Housing News list of Top Developers.