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At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place.

Job Description:

**Job Title:** Intake Specialist

**Location:** Jackson, MI (in-person)

Schedule: Mon-Thurs 12p-9p; every other weekend

When Off the Weekend you get Friday Off. When working the weekend you get that Monday Off.

**Compensation:** $17–$19/hour (based on experience)

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Company Overview:

At _Elara Caring_ , we believe the best care starts where our patients feel most comfortable — at home. Serving more than 60,000 patients daily, we provide compassionate, high-quality care that supports individuals throughout their health journeys. Join a purpose-driven team that truly makes a difference.

Why Join Elara Caring?

+ Collaborative and supportive work environment

+ Competitive pay and benefits

+ Tuition reimbursement and free continuing education opportunities

+ Career advancement pathways

+ Comprehensive insurance (medical, dental, vision)

+ 401(k) with employer match

+ Generous paid time off, holidays, and bereavement (including pet bereavement)

+ Pet insurance available

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Role Summary – Intake Specialist

As an Intake Specialist, you will play a key role in the patient onboarding process. You’ll ensure referrals are handled efficiently and professionally to help patients get the care they need as quickly as possible.

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Key Responsibilities:

+ Receive and process patient referrals; convert leads into admissions

+ Manage and update the referral “pending list” to optimize conversion rates

+ Provide excellent service to both internal teams and external referral sources

+ Maintain accurate, organized records and communication to support patient care continuity

+ Input referral data into company systems per policy

+ Attend meetings with branch teams or referral sources when needed

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Qualifications:

+ High School Diploma or GED (Required)

+ Minimum of 1 year in a healthcare role, with working knowledge of medical terminology

+ Strong Microsoft Office and data entry skills

+ Excellent customer service and interpersonal communication skills

+ Associate degree in a healthcare-related field (Preferred)

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If you're driven, compassionate, and eager to make a meaningful impact every day, _Elara Caring_ invites you to apply and be part of something great.

_We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families._

_Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, protected veteran status, or any other basis prohibited under applicable federal, state or local law._

_Elara Caring participates in E-Verify and we will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the United States. Employers like Elara Caring can only use E-Verify once you have accepted the job offer and completed the Form I-9._

_At Elara Caring, pay and compensation are determined by a variety of factors, including education, job-related knowledge, skills, training, and experience. Our compensation structure reflects the cost of labor across different U.S. geographic markets, and may vary based on location._

_This is not a comprehensive list of all job responsibilities and requirements; upon request, a job description can be provided._

_If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by reaching out to_ [email protected]._