• Bilingual Collections Specialist

    TEKsystems (Downers Grove, IL)


    Description

    • Key Customer interface for business, handling inbound customer queries

    • Responsible for managing and co- ordination of customer enquiries to ensure appropriate level of

    support

    • Manages customer relations on a proactive way to ensure the customer is supported and informed on

    all aspects of policy experience

    • Identifies and follows up business opportunities

    • Supports Account Managers and Business Development Managers in maintaining and developing

    customer relations

    • Applies underwriting principles and procedures to support the customers business

    Responsible for ensuring business retention and developing existing customer portfolio with the aim of

    maximising customer profitability. Actively involved in the management of customer portfolios.

    Responsible for revenue generation, risk management and act as key customer interface for the

    Company. The level of client support is segmented in accordance with the client service required

     

    profitability and potential. Key aspects are product delivery, risk management and profitability.

     

    Skills

     

    collections customer service, account management, Spanish bilingual, client services, inside sales support, sales

     

    Top Skills Details

     

    collections customer service,account management,Spanish bilingual,client services

     

    Additional Skills & Qualifications

     

    bilingual

    Experience Level

    Entry Level

    Pay and Benefits

    The pay range for this position is $24.00 - $24.00/hr.

     

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

     

    • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

     

    Workplace Type

     

    This is a hybrid position in Downers Grove,IL.

     

    Application Deadline

     

    This position is anticipated to close on May 21, 2025.

    About TEKsystems and TEKsystems Global Services

    We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.