"Alerted.org

Salary: $50000-$60000 / Year

Position Description:

The Team Lead supervises a team ofBillers and Collectors for the Region, and is responsible for managing allaspects of the billing process. Additionally, this individual actively monitorsthe Accounts Receivable (A/R) aging.

Essential Duties andResponsibilities:

+ Supervises billing and collections activities for thespecified district/region with a team of five to ten Billers, Collectors,and/or Reimbursement Specialists

+ Through servant leadership, continuously assess eachteam members training needs and train each team members on all parts of theirjob, as needed.

+ Follows-up regularly and timely to ensure all teammembers complete their assignments daily, weekly, and monthly.

+ Ensures quality processes are followed and communicated

+ Collaborates and provides continuous and ongoingfeedback to team members, peers, partners, and manager for the purpose ofimproving Maxim and relationships.

+ Developsteam members using individual development plans, role specific competencies,mentorship, stretch assignments, andestablish succession plans.

+ Collects on over90 day accounts and other escalated accounts, as needed. Keep manager informedof any potential issues that would impact cash flow.

+ Organizesand maintains daily operations, plans for future workflow, and creates the teamschedule

+ Ensures a high level of customer service for our branch offices, clients and payer partners

+ Acts as a subject matter expert with assigned statesand/or payers

+ Performs root cause analysis of denials and otherpayment issues.

+ InformsManager of potential Cash and A/R impact due to payer or claims issues, anddevelops solutions to issue

+ Performs other duties as assigned

Minimum Requirements:

+ High School degree required; Bachelor’s degree preferred

+ Experience with commercial insurance required

+ Must have experience in healthcare reimbursement, withat least two years of supervisory experience preferred

+ Strongcustomer service skills required

+ Ability to work in a fast-paced environment and handlemultiple tasks, while maintaining strong attention to detail

+ Proficiency in Microsoft Office, with intermediateproficiency in Excel

+ Ability to handle difficult situations in a positiveand professional manner

+ Excellent coaching skills and ability to motivate team members to reach their goals and potential

+ Availablefor occasional travel to off-site meetings

+ Excellent written and verbal communication skills