• Team Lead - Billing and Collections I - Staffing

    Amergis (Columbia, MD)


    Salary: $50000-$60000 / Year

    Position Description:

    The Team Lead supervises a team ofBillers and Collectors for the Region, and is responsible for managing allaspects of the billing process. Additionally, this individual actively monitorsthe Accounts Receivable (A/R) aging.

    Essential Duties andResponsibilities:

    + Supervises billing and collections activities for thespecified district/region with a team of five to ten Billers, Collectors,and/or Reimbursement Specialists

    + Through servant leadership, continuously assess eachteam members training needs and train each team members on all parts of theirjob, as needed.

    + Follows-up regularly and timely to ensure all teammembers complete their assignments daily, weekly, and monthly.

    + Ensures quality processes are followed and communicated

    + Collaborates and provides continuous and ongoingfeedback to team members, peers, partners, and manager for the purpose ofimproving Maxim and relationships.

    + Developsteam members using individual development plans, role specific competencies,mentorship, stretch assignments, andestablish succession plans.

    + Collects on over90 day accounts and other escalated accounts, as needed. Keep manager informedof any potential issues that would impact cash flow.

    + Organizesand maintains daily operations, plans for future workflow, and creates the teamschedule

    + Ensures a high level of customer service for our branch offices, clients and payer partners

    + Acts as a subject matter expert with assigned statesand/or payers

    + Performs root cause analysis of denials and otherpayment issues.

    + InformsManager of potential Cash and A/R impact due to payer or claims issues, anddevelops solutions to issue

    + Performs other duties as assigned

    Minimum Requirements:

    + High School degree required; Bachelor’s degree preferred

    + Experience with commercial insurance required

    + Must have experience in healthcare reimbursement, withat least two years of supervisory experience preferred

    + Strongcustomer service skills required

    + Ability to work in a fast-paced environment and handlemultiple tasks, while maintaining strong attention to detail

    + Proficiency in Microsoft Office, with intermediateproficiency in Excel

    + Ability to handle difficult situations in a positiveand professional manner

    + Excellent coaching skills and ability to motivate team members to reach their goals and potential

    + Availablefor occasional travel to off-site meetings

    + Excellent written and verbal communication skills