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Job Overview:

APTIM's Energy Transition team is seeking an experienced **Residential Portfolio Manager** with programmatic and project management experience. This position is based in New Orleans and serves as critical leadership providing guidance and oversight to residential energy efficiency and demand response programs. APTIM's role as the Third-Party Administrator is to develop and manage energy-saving programs vital to residential and business Entergy New Orleans customers. The **Residential Portfolio Manager** will be responsible for providing management-level administration services including program performance and budget oversight. Residential industry knowledge and technical expertise in energy efficiency and demand response is required. This role will report to the Program Director.

Energy Smart is an incentive program available to all Entergy New Orleans electric customers. The program provides cash incentives to customers for making improvements to residential and commercial buildings that will reduce electricity usage. Our role as the Program Administrator is to develop energy-savings programs that are vital in the marketplace for residential and business customers. You will also be working with others who are passionate about energy efficiency and making a positive impact on the industry.

APTIM's Energy Transition team is a recognized leader in the marketplace. Our energy experts deliver highly innovative projects and complex client solutions providing the full breadth of solutions including energy efficiency, energy management, carbon management, smart infrastructure, and distributed energy resources (DER). Our consultants proactively collaborate with clients to define and implement strategies and programs around key business drivers, with the primary focus of finding and delivering high impact outcomes that exceed expectations and meet the unique needs of our government, utility, and commercial clients.

The successful candidate will immediately assume an active role overseeing operations of the residential portfolio of energy efficiency and demand response programs. As the **Residential Portfolio Manager** , you must be a critical thinker able to manage multiple tasks, be well-versed in program delivery and design strategies and contracting, have excellent written and verbal communication skills, communicate technical details to non-technical audiences and stakeholders and be able to maintain positive relationships with colleagues, implementation contractors, and community organizations. The role requires a person who is accountable, process driven, detail-oriented, and pragmatic. Individuals in this role will be expected to communicate across functional teams to exchange ideas, embrace a collaborative approach, take ownership of their workspace, and find solutions to challenges as they arise.

You will be working with others who are passionate about clean energy, energy efficiency, and making a positive impact on the industry.

Key Responsibilities/Accountabilities:

+ Managing and coordinating the collaborative efforts of all personnel and other resources (internal and external) necessary to successfully accomplish the strategic planning and implementation of Programs.

+ Working with Implementation Subcontractors to provide technical and administrative oversight and support.

+ Developing relationships with industry partners to identify and address their needs from the Program which may include public and small group presentations and information gathering sessions.

+ Educating program participants about energy efficiency opportunities, including options, costs, and benefits.

+ Writing technical and non-technical summaries, blogs, newsletters, and other educational content for a wide variety of audiences.

+ Discussing elements and aspects of energy consuming equipment in homes and buildings (lighting, HVAC, water heating, building envelope).

+ Conducting QA/QC of program processes and protocols, offering improvements and recommendations based on findings.

+ Creating and managing Implementation Subcontractor and vendor contracts.

+ Reporting and tracking program performance and other metrics as required by the utility.

+ Assisting in the resolution of program operation and management issues.

+ Supporting program design by staying current on the latest energy-saving technologies and outreach strategies by attending webinars and conferences, reading various sources of information, and networking with industry stakeholders.

+ Building relationships with community-based organizations and other program stakeholders.

+ Keeping current on the latest energy-saving technology and outreach strategies to provide program design suggestions and support the continued evolution of the residential portfolio.

+ All other duties as assigned.

+ Ensure compliance with all APTIM quality and safety policies as well as all OSHA regulations.

Basic Qualifications:

+ Bachelor's degree from an accredited four-year college or university, equivalent work or industry experience.

+ 4-6+ years' program/project management experience related to energy program management, implementation or administrative oversight.

+ Knowledge of energy efficiency and demand response technologies and energy-saving solutions including lighting, HVAC, water heating, and building envelope for residential customers.

+ Experience in the design, development, and implementation of energy efficiency and demand response programs.

+ Knowledge of traditional RFP process and procedures.

+ Knowledge of grant application procedures and program funding mechanisms in state and federal government.

+ Ability to identify complex problems and review related information to develop and evaluate options and implement solutions.

+ Ability to collect and analyze data and interpret information to proceed with appropriate actions.

+ Ability to assist in developing and implementing policies and procedures.

+ Ability to travel to client sites.

+ Knowledge assessing performance of organizations and individuals to make appropriate improvements or take corrective action.

+ Skills in negotiation, conflict resolution and consensus building with diverse stakeholders.

+ Self-starter with the ability to manage time and prioritize projects within established deadlines and handle multiple tasks simultaneously.

+ Commitment to fostering a collaborative work environment within the team and the broader organization.

Desired/Preferred Qualifications:

+ 3+ years' experience in the energy efficiency industry preferred.

+ Understanding of energy efficiency technologies and energy-saving solutions.

+ Knowledge of Microsoft Dynamics.

ABOUT APTIM

APTIM is committed to accelerating the transition toward a clean and efficient energy economy, building a sustainable future for our communities and natural world, and creating a more inclusive and equitable environment that celebrates the diversity of our communities. We specialize in environmental, resilience, and sustainability and energy solutions, as well as technical and data solutions, program management, and critical infrastructure. For every challenge our clients face, there is an opportunity for APTIM to innovate a fit-for-purpose solution that will raise your organization or community to a new standard of excellence.

What you can expect from APTIM:

+ Work that is worthy of your time and talent

+ Respect and flexibility to live a full life at work and at home

+ Dogged determination to deliver for our clients and communities

+ A voice in making our company better

+ Investment into your personal and professional development

As of the date of this posting, a good faith estimate of the current pay range for this position is $80K-$100K. Compensation depends on several factors including: experience, education, key skills, geographic location of the position, client requirements, external market competitiveness, and internal equity among other employees within APTIM.

Employee Benefits

Aptim Environmental & Infrastructure, LLC is committed to providing an extensive range of benefits that protect and promote the health and financial well-being of our employees and their families through the APTIM Benefits Marketplace https://aptim.makeityoursource.com/ .

+ Medical, vision, and dental insurance: Through the marketplace, our employees can choose benefits from five metallic levels and 10+ carriers to find the right benefits that work for them in their location.

+ Life insurance

+ Short-term and long-term disability insurance

+ 401(k) APTIM offers three 401k plans through the Aon Pooled Employer Plan (PEP). The specific plan you are eligible for depends on the business unit you are in. The details of the largest plan are found here:

+ APTIM 2025 401(k) Plan Features (makeityoursource.com) (https://aptim.makeityoursource.com/getattachment/eaa3a0a0-e46b-447b-b8b7-18f2fbf26eae/APTIM-401k-Plan-Features.pdf)

+ APTIM - Helpful Documents

+ Paid holidays, vacation, and sick leave (eligibility based on company policy and applicable law)

Watch our video:

About APTIM - In Pursuit of Better (https://www.youtube.com/watch?v=cCRFRS4ZZjg)

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process may make their request known by e-mailing [email protected] or calling 855.343.5600 for assistance.

EOE/Vets/Disability