• Desk Clerk

    State of Arkansas (Paris, AR)


    DESK CLERK

    Date: May 9, 2025

     

    Req ID: 49292

    Location:

    Paris, AR, US, 72855

     

    Category: DEPT OF PARKS AND TOURISM

     

    Anticipated Starting Salary: $32,405

     

    Desk Clerk

     

    Position #: 22116789

     

    Salary: $32,405

     

    Grade: GS02

     

    Requisition: 49292

     

    Closing date: Open Until Filled

     

    This position will work at the lodge front desk assisting guests during their stay as well as informing day visitors with park information during their visit. Job duties include greeting guests, making reservations on the computer, completing check ins and check outs, following policies and procedures, answering and transferring phone calls, operating a cash register, selling merchandise, completing cash reports, assisting with resale inventory control and monthly inventory, assisting in cleaning, maintaining the facility and other duties as assigned. Excellent public relations skills are a must. The lodge is open 24 hours a day, 7 days a week, holidays, and weekends. A criminal background check is required. This position may be the relief night auditor in the absence of the auditor.

     

    This position offers a full benefit package including paid holidays, annual and sick leave, health insurance, and retirement pension.

     

    Applicants must meet or exceed the following qualifications : The education equivalent of a high school diploma; plus two years of experience in customer service, bookkeeping or a related field. Other job-related education and/or experience may be substituted for all or part of these basic requirements, except for certification or licensure requirements, upon approval of the qualifications review committee.

     

    We are an EOE/ADA/AA employer. Minorities and women encouraged to apply.

     

    Applications accepted online ONLY: https://arcareers.arkansas.gov/

     

    Please visit us on the web at https://adpht.arkansas.gov to find out more about us.

     

    The Arkansas Department of Parks, Heritage and Tourism has three major divisions: Arkansas State Parks, Arkansas Heritage and Arkansas Tourism. Arkansas State Parks manages 52 state parks and promotes Arkansas as a tourist destination for people around the country. Arkansas Heritage preserves and promotes Arkansas’s natural and cultural history and heritage through four historic museums and four cultural preservation agencies. Arkansas Tourism improves the state’s economy by generating travel and enhancing the image of the state.

    Position Information

    Class Code: C086C

     

    Grade: GS02

     

    FLSA Status: NON-EXEMPT

     

    Salary Range: $32,405.00 - $51,686.00

    Summary

    The Desk Clerk is responsible for registering guests, computing bills, collecting payments, and maintaining records. This position is governed by state and federal laws and agency/institution policy.

     

    Functions

     

    Receives and confirms room reservations over the telephone, accepts advance credit card deposits, and maintains front desk operations. Mails room confirmations, deposit receipts, and/or refund forms to customers. Greets and registers guests and assigns rooms. Answers inquiries and provides information pertaining to hotel services, guest registration, travel directions, and tourist attractions in the area. Keeps records of guests' accounts and posts charges to guest registration sheets. Totals and balances cash register with receipts recorded and reconciles differences. Compiles daily activity reports. Makes wake-up telephone calls to guests and relays messages. May sell gifts, maintain inventory of office supplies, conduct security checks of lodge and grounds, and assign work to custodial staff. Performs other duties as assigned.

     

    Dimensions

     

    None

     

    Knowledge, Skills and Abilities

     

    Knowledge of basic bookkeeping practices. Knowledge of general office practices. Ability to understand and prepare oral and written material and information, including ledgers, journals, reports, correspondence, etc. Ability to establish and maintain filing systems. Ability to answer the telephone, greet visitors, and provide information and assistance. Ability to operate standard office equipment.

    Minimum Qualifications

    The education equivalent of a high school diploma; plus one year of experience in customer service, bookkeeping, or related field. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

     

    Licenses

     

    None

     

    The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.

     

    Nearest Major Market:Fort Smith