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Employment Type:

Part time

Shift:

Day Shift

Description:

Monday-Friday

Hours Range from 6:00am - 5:00pm rotating shifts (no weekends no holidays)

ESSENTIAL FUNCTIONS

A. Utilizes written MercyOne-North Iowa policies/procedures and universal precautions to properly

collect, handle and store blood and other body fluid from patients as indicated above under “Age

of Patients Served”.

B. Performs all assigned tests with expected precision and accuracy, following all CLIA regulations.

C. Reports in-house final results to medical staff including immediate notification of any critical

values.

D. Maintains, calibrates, and troubleshoots laboratory equipment with accurate records of service.

Obtains assistance from Regional Laboratory Technical Consultant or Regional Laboratory

Manager, if needed.

E. Performs records and evaluates all required quality control results. Performs proficiency testing.

F. Prepares and processes specimens for testing including accurate documentation when ordering

for reference lab testing.

G. Maintains records and logs as required by regulatory agencies including controls, proficiency

testing, work logs, temperature recording, maintenance records, and updates in policy/procedure

manuals.

H. Completes laboratory documentation including obtaining correct orders, billing codes, and

diagnosis information. Obtains waiver of liability if appropriate.

I. Reviews and corrects all electronic health records billing reports for accuracy

J. Utilizes critical thinking skills to improve quality and customer satisfaction

K. Assists in cost containment by maintaining an adequate quantity of supplies in assigned area.

L. Communicates with patient and family according to provider orders in regards to collection of

specimens, test results, follow-up and education.

M. Maintains required department confidentiality and abides by HIPPA regulations.

N. Provides competent patient care to the above indicated patient populations by obtaining and

appropriately interpreting data, making appropriate decisions based on demonstrated knowledge

of age-specific growth and development, and appropriately adapting procedures

and treatments.

O. Takes an active role in enhancing ability to carry out job functions through personal and

professional/job-related growth and development, and participates in medical center and/or

departmental education programs.

P. Supports and abides by all medical center, departmental, and safety policies and procedures.

Proactively identifies safety concerns surrounding the work environment.

Q. Performs other responsibilities as requested by supervisor, manager or department head.

R. Communicates with and performs duties following the philosophy of MercyOne North Iowa

Medical Center and the Sisters of Mercy reflecting the organization’s Mission, Values, and Guiding

Behaviors.

ADDITIONAL FUNCTIONS

A. Maintains an adequate quantity of reagents and lab supplies with consideration to expiration

dating.

B. May perform limited radiography with appropriate training and certification.

C. Participates in the training, orientation, and education of new employees.

D. Serves as a resource person for patients and other clinic staff.

E. Functions as a team member by providing back up when needed.

F. Maintains a professional appearance

POSITION QUALIFICATIONS

Education:

1. High School Diploma and graduate of a medical assistant program with certification, or non-

licensed graduate radiology tech, or high school graduate with phlebotomy experience.

B. Experience:

1. Previous laboratory experience is preferred.

C. Special Skills, Competencies, and Aptitudes:

1. Provide customer service with tact, diplomacy, and understanding based upon patient needs.

2. Annual assessment of competency is completed every year.

3. Must be able to read, write and/or speak English.

What you will Do:

A. Utilizes written MercyOne-North Iowa policies/procedures and universal precautions to properly

collect, handle and store blood and other body fluid from patients as indicated above under “Age

of Patients Served”.

B. Performs all assigned tests with expected precision and accuracy, following all CLIA regulations.

C. Reports in-house final results to medical staff including immediate notification of any critical

values.

D. Maintains, calibrates, and troubleshoots laboratory equipment with accurate records of service.

Obtains assistance from Regional Laboratory Technical Consultant or Regional Laboratory

Manager, if needed.

E. Performs records and evaluates all required quality control results. Performs proficiency testing.

F. Prepares and processes specimens for testing including accurate documentation when ordering

for reference lab testing.

G. Maintains records and logs as required by regulatory agencies including controls, proficiency

testing, work logs, temperature recording, maintenance records, and updates in policy/procedure

manuals.

Hours/Schedule:

Monday-Friday

Hours Range from 6:00am - 5:00pm rotating shifts (no weekends no holidays)

Minimum Qualifications:

Education:

1. High School Diploma and graduate of a medical assistant program with certification, or non-

licensed graduate radiology tech, or high school graduate with phlebotomy experience.

Experience:

1. Previous laboratory experience is preferred.

Special Skills, Competencies, and Aptitudes:

1. Provide customer service with tact, diplomacy, and understanding based upon patient needs.

2. Annual assessment of competency is completed every year.

3. Must be able to read, write and/or speak English.

Position Highlights and Benefits:

+ Education Assistance offered

+ Effective Day 1 Benefit Package (Medical, Dental, Vision, and more) for positions 16 hours per week or greater

+ Competitive wages; including weekend and night differentials

+ Generous paid time off program

+ Retirement Savings program with employer match starting on Day 1

Ministry/Facility Information:

**MercyOne North Iowa** Medical Center provides expert health care to 15 counties.

MercyOne North Iowa Medical Center (https://www.mercyone.org/northiowa/find-a-location/location-results) is a 342 bed, regional referral teaching hospital in Mason City, Iowa. MercyOne New Hampton Medical Center (https://www.mercyone.org/location/mercyone-new-hampton-medical-center-1) is an 11 bed, rural access hospital in New Hampton, Iowa. Our service area spans 15 counties across northern Iowa and southern Minnesota. We serve a population over 260,000.

With more than 3,000 colleagues and a medical staff of almost 500 physicians and allied health professionals, MercyOne North Iowa Medical Center is the largest employer in the region.

MercyOne Medical Group – North Iowa is part of Iowa’s largest multispecialty clinic systems. In north Iowa, our clinics are made up of more than 25 primary care, pediatric, internal medicine and specialty clinics.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran