• Referral Coordinator - Full Time - Days - Sister…

    Mohawk Valley Health System (Utica, NY)


    Referral Coordinator - Full Time - Days - Sister Rose Vincent FMC

     

    Department: FAMILY MEDICINE CENT

    Job Summary

    Under the supervision of the Office Manager, the Referral Coordinator receives requests for referrals from various sources and prioritize their completion in a timely manner, to include meeting insurance requirements, scheduling, completing necessary forms, providing appropriate records, communicating appointments and prep to patients.

     

    Core Job Responsibilities

     

    • Receive requests for referrals and prioritize

    • Enter order and route to provider for signature – track successful completion

    • Determine insurance/worker comp carrier requirements

    • Contact specialists/central scheduling to arrange appointments

    • Interact with providers to obtain information and clarification on orders

    • Run tracking reports and work to resolve issues, to include

    • Maintain files for completed referrals/worker compensation cases

    • Send reminder letters for annual mammo appointments

    • Log out of network referrals

    • Maintain working knowledge and obtain updates as necessary of all insurance providers ACP participates with

    • Update patient demographics including insurance coverage as necessary and communicate to registration

    • Provide backup coverage as assigned

    • Interact with providers to obtain information and clarification on orders

    • Attend monthly staff and referral meetings

    • Perform other duties as required.

     

    Education/Experience Requirements

    Required:

    + High school diploma or equivalent

    + 1 year Prior medical office experience and knowledge of medical terminology required .

    PREFERRED:

    + Experience with insurance company rules and regulations

     

    Licensure/Certification Requirements

     

    Disclaimer

     

    Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

     

    Successful candidates might be required to undergo a background verification with an external vendor.

    Job Details

    Req Id 94506

     

    Department FAMILY MEDICINE CENT

    Shift Days

    Shift Hours Worked 8.00

     

    FTE 1.06

     

    Work Schedule UFCSM

     

    Employee Status A1 - Full-Time

    Union 2006 - UFCW

    Pay Range $17.77 - $22.22/Hourly