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UNIVERSAL Technologies is seeking a Dynamics 365 CRM Technical Lead / Lead Developer with hands-on experience in implementing, configuring, and supporting Microsoft Dynamics 365 CRM solutions for a hybrid position in Long Island City, New York. This position requires 3 days per week onsite in Long-Island City, NY from Day one.

This position requires strong technical and functional knowledge and the ability to guide a development team through the full lifecycle of Dynamics 365 solution delivery.

WHO WE ARE:

UNIVERSAL Technologies, LLC is a Women-Owned (M/WBE) IT solutions and consulting company focused on delivering enterprise systems that significantly improve our clients' IT performance. We work across the IT spectrum including Development, Business/Systems/Data Analysis, Project Management, Cyber Security, Network Engineering, and High-Level System Architecture.

We take pride in the services we provide and the supportive, flexible environment we offer our consultants. Our goal is to help grow your career while contributing to innovative, impactful projects.

WHAT WE OFFER:

Our W2 employees can expect the following benefits:

+ Competitive pay

+ Health/Dental Insurance

+ Group Life Insurance

+ 401K

+ HSA/FSA

+ Pre-Tax Transportation Program

+ Generous Paid Time Off/Holiday Policy

MANDATORY SKILLS/EXPERIENCE:

+ Bachelor’s degree in Computer Science, Engineering, or a related field

+ Minimum of 5 years’ experience implementing, configuring, and supporting CRM solutions using Microsoft Dynamics 365

+ At least two years of experience as a Technical Lead/ Lead Developer on a Microsoft Dynamics 365 CRM project

+ Expertise in Power Platform (Power Apps, Power Automate), Dataverse, and Azure Services

+ Strong development skills in C#, .NET, JavaScript, and REST APIs

+ Experience integrating Dynamics 365 with external systems such as ERP, finance, and contract management systems

+ Deep understanding of Application Lifecycle Management (ALM), solution management, DevOps, and CI/CD practices within Dynamics 365 environments

PREFERRED SKILLS:

+ Microsoft certifications such as PL-400, PL-600

SOFT SKILLS:

+ Strong leadership and team collaboration capabilities

+ Excellent verbal and written communication skills with both technical and non-technical audiences

+ Effective analytical and problem-solving skills

+ Ability to thrive in a fast-paced, agile environment with shifting priorities

SCOPE OF SERVICES:

+ Lead the technical design, development, and implementation of Microsoft Dynamics 365 CRM solutions

+ Translate complex business requirements into scalable and secure CRM solutions

+ Collaborate with architects, analysts, and stakeholders throughout the project lifecycle

+ Develop custom plugins, workflows, Power Automate flows, and system integrations (including SharePoint and vendor systems)

+ Manage code reviews, unit testing, and support QA and UAT efforts

+ Configure model-driven apps, Dataverse entities, forms, dashboards, views, and implement role-based security

+ Create and maintain technical documentation such as design specifications, architecture diagrams, and deployment guides

+ Mentor junior developers and promote team-wide best practices

+ Participate in Agile ceremonies including sprint planning, standups, demos, and retrospectives

+ Stay current with platform features and industry trends, proposing enhancements where appropriate

UNIVERSAL Technologies is an Equal Opportunity Employer.