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At REEDS Jewelers, we believe every milestone deserves to be celebrated—and every career deserves meaning. With nearly 80 years of excellence and stores across 13 states, REEDS is proud to offer a retail career where you can grow, thrive, and build lasting client relationships in a people-first culture.

We are currently seeking a client-focused Jewelry Sales Professional to join our Greenbrier Mall team in Chesapeake, VA. This individual will play a key role in shaping the client experience, achieving sales goals, and contributing to the overall success of the store.

Position Overview

As a Jewelry Sales Professional at REEDS, you are the heart of our business, welcoming clients, building relationships, and helping them celebrate life’s most meaningful moments. You’ll be part of a supportive, high-performing team with a shared commitment to luxury service, personal integrity, and professional excellence.

This is an ideal opportunity for someone who loves people, has a strong drive to succeed, and is passionate about delivering elevated experiences in a fast-paced retail environment.

Our Core Values

+ Integrity – We act with honesty and ethics in every interaction

+ Performance Excellence – We strive to exceed expectations and grow from every challenge

+ Stewardship – We honor the trust placed in us by our clients, communities, and team

+ Professionalism – We represent ourselves and our brand with pride and accountability

+ Entrepreneurial Spirit – We think creatively and take ownership of our success

+ Team Orientation – We support one another through collaboration and shared goals

+ Passion – We love what we do, and it shows in every customer experience

Key Responsibilities

Client Experience

+ Create personalized and memorable shopping experiences for every client

+ Build lasting relationships through exceptional service and active listening

+ Demonstrate deep product knowledge and share brand stories with confidence

+ Provide support throughout the client journey—from welcome to purchase to follow-up

Sales Performance

+ Meet and exceed individual sales goals and KPIs

+ Leverage selling tools, promotions, and product features to maximize results

+ Actively contribute to store-wide sales goals and initiatives

+ Participate in client outreach, clienteling, and local networking when needed

Store Operations

+ Support daily store functions including merchandising, cleanliness, and visual standards

+ Maintain accurate product knowledge and participate in ongoing training

+ Follow all company procedures related to POS systems, inventory, and compliance

+ Assist with inventory counts, stock replenishment, and product care

Qualifications and Requirements

+ Previous experience in retail, customer service, or sales preferred

+ Strong interpersonal skills and the ability to build immediate rapport

+ Results-driven, self-motivated, and comfortable working toward sales goals

+ Reliable, professional, and team-oriented

+ Passionate about luxury retail and client engagement

+ Previous experience with jewelry and knowledge of gemology is a plus

+ Flexible availability including weekends, evenings, and holidays

+ Ability to stand for prolonged periods of time and lift up to 30 lbs.

Why REEDS?

+ Competitive base pay plus uncapped commission

+ Career advancement opportunities across 13 states

+ Ongoing brand and product education

+ Supportive team culture and strong company values

+ Employee discounts, recognition programs, and benefits

Our sales team earns an hourly base pay rate, monthly commission, and full-time associates receive health benefits too.

Thank you for your interest, and we hope you submit your application!

Requirements

High School Diploma/Equivalent

Ability to create an excellent customer experience

Must have proven written and verbal communication skills

Demonstrated teamwork abilities

Retail/Customer Service experience preferred

Comfortable utilizing technology such as iPads/tablets, Smartphones or computers

Bilingual a plus!

If you're a skilled craftsman interested in applying as a bench jeweler, please go here (https://apply.workable.com/j/873F43CC05) . Thank you!

Benefits

REEDS Jewelers offers a comprehensive compensation program, merchandise discounts, 401(k), and paid time off for both full-time and part-time positions. Full-time team members are also eligible for our benefits program including health/dental/life/LTD insurance, and more!

REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.