• Clinical Case Manager - Housing

    St. Francis House (Boston, MA)


    Clinical Case Manager - Housing

     

    BOSTON, MA (http://maps.google.com/maps?q=BOSTON+MA+USA) • Housing

     

    Job Type

     

    Full-time

    Description

    FLSA Status:Exempt

    Pay range:Low $65,586 per year High $72,145 per year

    A hiring bonus of $5,000 is available to external candidates with $2,500 paid upon hire and $2,500 paid upon completing 6 months of employment with St. Francis House. There is a tuition reimbursement program of $25,000 that will be paid in increments of $5,000 at the end of each year of employment for the first five years of employment.

     

    Schedule:Full-time, in-person position requiring 40 hours per week, Monday–Friday between 7 AM and 5 PM, with schedule flexibility and participation in an evening/weekend on-call rotation.

     

    Job Summary: The Clinical Case Manager works as part of the Residential Services team to provide direct support to formerly homeless individuals who have transitioned into permanent housing. They operate from a low-barrier, housing first approach, to ensure residents develop skills and have access to resources they need to live increase their stabilization and maintain permanent housing The Clinical Case Manager works as part of a stabilization team to provide wrap around case management services, crisis intervention, triage and clinical consultation to stabilize residents who are currently or previously used substances, have severe mental illness, and/or have complex medical conditions. The Clinical Case Manager works collaboratively with other departments at St. Francis House to help stabilize residents in behavioral health, income, and housing.

    Essential duties / responsibilities:

    + Welcome new residents and assist with housing stabilization.

    + Conduct needs assessments and develops individualized service plans using a strength-based approach.

    + Manage a caseload of 10 residents with complex needs.

    + Collaborate with stabilization case managers to deliver wraparound services.

    + Provide individual and group support, particularly around co-occurring mental health and substance use issues.

    + Use best practices such as motivational interviewing and harm reduction.

    + Maintain accurate, real-time documentation in the client database.

    + Works with AD to provide group consultation to case managers around substance abuse and mental health of the residents

    + Coordinates with external agencies to address complex resident needs and provide integrated support.

    + Responds to emergency mental health situations (e.g., Section 12, BEST team calls) as necessary.

    + Participate in supervision, team meetings, and agency-wide activities.

    + Works collaboratively with SFH Workforce Development, Recovery Support Center, and other on-site services and community to develop, promote, and facilitate positive activities for residents living in St. Francis House housing communities.

    + Adheres to the agency code of conduct and performs other duties as assigned.

    Requirements

    Required Skills & Abilities:

    + Master's degree in social work, Counseling, or related field.

    + LCSW (Licensed Clinical Social Worker) required; or must obtain within 3 months of hire

    + 2+ years’ experience (including internships) working with vulnerable population preferred.

    + Lived experience of homelessness and/or recovery a plus.

    + Bilingual (Spanish), preferred.

    Education & Experiences:

    + Master's degree in social work, Counseling, or related field.

    + LCSW required or eligible within 3 months of hire; LICSW preferred.

    + Minimum of two years providing direct service with vulnerable populations. Internship experience is considered.

    + Experience working directly with people experiencing substance use disorder and homelessness or who have recently exited homelessness, preferred.

    + Lived experience of homelessness and/or recovery a plus.

    + Bilingual (Spanish), preferred.

     

    SFH is an Equal Employment Opportunity Employer committed to a diverse and inclusive workforce where all staff can reach their fullest potential. We welcome everyone who has lived experience of homelessness and/or recovery, and those who have faced historic barriers to competitive employment, in particular Black, Indigenous, and People of Color (BIPOC), and those who are multi-lingual or multi-cultural and members of the LGBTQ+ community. Reasonable accommodations may be made to enable individuals with disabilities to perform these duties.