"Alerted.org

Overview

The Digital Merchandising and Operations Specialist will support online business initiatives and merchandising strategies to increase sales and site conversion, coordinating cross-functional efforts to drive growth, and continuously improving the client experience.

Key Accountabilities

_Lead digital merchandising to drive digital sales growth and improve client experience by:_

• Optimizing product sequencing daily/weekly based on sales, inventory, and brand priorities.

• Analyzing performance & optimize product grids based on product trends, opportunities, and gaps

• Monitoring on-site search trends and identify opportunities.

• Assisting with product recommendation program (external vendor/AI algorithm) and testing pipeline.

• Partnering with inventory teams to maintain product availability based on retail inventory.

• Conducting regular on-site testing, proactively identify and correct issues that surface.

• Maintaining awareness of competitive landscape and identify trends and opportunities for site improvement.

• Coverage of site merchandising tasks across both US and Canada sites – three in total, 1 US (English) and 2 CA (English & French).

_Manage site operations, in partnership with regional & global teams:_

• Prepare readiness documentation for upcoming commercial moments and campaign launches

• Set up and maintenance of shipping options and client communications.

• Partnership with retail team in maintaining store hours and information through Yext and internal platforms.

• Identify and optimize live chat functionality on site pages across US & Canada.

• Partner with supply team to update product availability on-site.

• Assistance with site re-platform, when needed, including QA, merchandising preparation, and ad-hoc needs before launch.

Qualifications

_Required_

• BA/BS degree

• 2-3 years in similar role

• Background in ecommerce, online merchandising, merchandising

• Website analytics (GA4 & ContentSquare)

• Computer proficiency with intermediate to advanced Excel skills, working knowledge of PowerPoint and Word

• Self-starter who can work independently and as part of a team

• Ability to collaborate with all business partners across the organization

• Self-motivated with a curiosity and desire to learn more

_Preferred_

• Retail background

• Luxury experience

Same Posting Description for Internal and External Candidates

The salary for this position is between $70,000 and $90,000 depending on experience.

\#LI-Onsite

**Job Identification** : 61265

**Job Category:** : Digital

**Assignment Category** : Regular Full-time

**Remote Positions** : No

**Professional Experience** : Beginner

Equal Opportunity Employer