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Client Success Manager-Phoenix Area
- Onsite Dental (Phoenix, AZ)
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Client Success Manager (Phoenix Area – PST Focus)
Onsite Dental
Onsite Dental is revolutionizing workplace healthcare by delivering high-end dental care directly to top employers across the nation. We're seeking a Client Success Manager to own and grow relationships with key clients, ensuring exceptional service delivery, client retention, and business expansion.
What You'll Do:
+ Act as the main point of contact for clients, overseeing onboarding, engagement, and ongoing operations.
+ Drive retention, upsell opportunities, and NPS goals through strategic relationship management.
+ Coordinate marketing initiatives, wellness events, and on-site logistics.
+ Deliver insightful data reporting and client presentations.
+ Collaborate cross-functionally to resolve client and patient concerns.
What We're Looking For:
+ 2+ years in client success, healthcare operations, or luxury hospitality.
+ Dental background preferred
+ Bachelor's degree in Business or a related field.
+ Strong communicator with exceptional organizational and analytical skills.
+ Comfortable working independently in a remote, fast-paced environment.
+ Experience with MS Office and reporting tools.
Benefits to include:
+ Paid Holidays
+ Paid Time Off (PTO)
+ Comprehensive healthcare benefits (Medical, Prescription, Dental, and Vision)
+ 401K Plan
+ Performance-based bonus potential
Additional Requirements:
+ Available to work Pacific Time hours.
+ Willing to travel up to 20% for client visits and events.
Equal Opportunity Commitment: Onsite Dental is an equal-opportunity employer dedicated to diversity and inclusivity, creating an environment where every team member can thrive.
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