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Client Success Manager (Phoenix Area – PST Focus)

Onsite Dental

Onsite Dental is revolutionizing workplace healthcare by delivering high-end dental care directly to top employers across the nation. We're seeking a Client Success Manager to own and grow relationships with key clients, ensuring exceptional service delivery, client retention, and business expansion.

What You'll Do:

+ Act as the main point of contact for clients, overseeing onboarding, engagement, and ongoing operations.

+ Drive retention, upsell opportunities, and NPS goals through strategic relationship management.

+ Coordinate marketing initiatives, wellness events, and on-site logistics.

+ Deliver insightful data reporting and client presentations.

+ Collaborate cross-functionally to resolve client and patient concerns.

What We're Looking For:

+ 2+ years in client success, healthcare operations, or luxury hospitality.

+ Dental background preferred

+ Bachelor's degree in Business or a related field.

+ Strong communicator with exceptional organizational and analytical skills.

+ Comfortable working independently in a remote, fast-paced environment.

+ Experience with MS Office and reporting tools.

Benefits to include:

+ Paid Holidays

+ Paid Time Off (PTO)

+ Comprehensive healthcare benefits (Medical, Prescription, Dental, and Vision)

+ 401K Plan

+ Performance-based bonus potential

Additional Requirements:

+ Available to work Pacific Time hours.

+ Willing to travel up to 20% for client visits and events.

Equal Opportunity Commitment: Onsite Dental is an equal-opportunity employer dedicated to diversity and inclusivity, creating an environment where every team member can thrive.