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Patient Access Representative, Sign-on Bonus…
- Lawrence General Hospital (Lawrence, MA)
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LGH is offering a sign-on bonus of $1,000 for a full-time Patient Access Representative position.
As the Patient Access Representative, you will perform all tasks related to pre-registration and registration of patients in an efficient, accurate and professional manner to ensure that the patient, physician and hospital needs are met.
Duties and Responsibilities:
+ Perform accurate registration and insurance verification, ensuring collection of all critical data elements necessary for proper patient identification for registration and billing.
+ Communicate in a professional, positive and respectful manner with patients and offices and provide consistent, excellent customer service in a variety of situations.
+ Complies with point-of-service cash collection, balancing, batching, and depositing in accordance with hospital policies.
+ Review error reports are provided and correct errors before the end of the shift.
+ Manage all incoming calls into the department and distribute them as necessary.
+ Complete other duties as assigned.
Required:
+ High School diploma
+ Computer and typing experience
+ Customer service skills
Preferred:
+ Prior experience working directly with the public in a healthcare patient access environment.
+ Prior knowledge of third-party insurance and medical terminology.
+ English/Spanish bilingual is preferred.
Bilingual English-Spanish highly encouraged to apply
Flexible schedules available! Additional pay differential for nights and weekends!
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